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Job Summary:

The House Manager is responsible for the day-to-day operations and upkeep of a private household, ensuring that the property is well-organized, clean, and running efficiently. This role includes supervising and coordinating household staff, managing schedules, overseeing maintenance, and ensuring high standards of hospitality and service.

Key Responsibilities:

• Staff Supervision & Coordination: Recruit, train, and supervise household staff (e.g., housekeepers, chefs, gardeners), manage staff schedules, and ensure proper coverage for daily tasks and special events.
• Maintenance & Upkeep: Oversee property maintenance, schedule repairs, and coordinate with vendors and contractors for any repairs, renovations, or services needed.
• Inventory Management: Keep track of household supplies, manage inventory, and ensure supplies are restocked.
• Budgeting & Expense Management: Track household expenses, prepare budgets, and manage invoices and payments related to household operations.
• Event Coordination: Plan and coordinate any events hosted on the property, including setup, guest arrangements, and cleanup.
• Household Organization: Organize and maintain all household areas, ensuring a neat, orderly, and aesthetically pleasing environment.
• Guest Services: Act as a main point of contact for family members and guests, providing a welcoming environment and accommodating any special requests.
• Scheduling & Calendar Management: Maintain and update household and personal calendars, ensuring all appointments, events, and tasks are scheduled and planned for.
• Safety & Security: Ensure the security of the household, monitor systems (e.g., alarm, surveillance), and implement best practices for emergency preparedness.

Qualifications:

• Experience: Experience in a similar role in a private household, luxury hotel, or estate setting.
• Skills: Strong organizational and multitasking skills, excellent communication and interpersonal skills, budget management, and the ability to work well under pressure.
• Discretion: Demonstrates a high level of confidentiality and professionalism.
• Problem-Solving: Quick and adaptable in solving unexpected challenges in household operations.
• Education: A degree or certification in hospitality management or related field is a plus.
• Technology: Proficient in using scheduling software and Microsoft Office; experience with budgeting software is an asset.

Work Environment:

• This role may require flexibility with work hours, including evenings, weekends, and holidays based on the needs of the household.
• Ability to handle physically demanding tasks, such as lifting and organizing household items, is required.