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Take customer order entries, and assigned to other team members

No degree required, using Sales Force

Interpreting requests and assigning from there

1x week working remote

Foxborough, MA

Someone was promoted, role is being backfilled for FTE

Instrumentation materials are made at this factory

Very engineering plant/factory

Team culture 20 people on the team

Composed of CSR and Planning/ Purchasing

Diverse team from different backgrounds/cultures

Collaborative environment, everyone will have an opportunity to help lead and join team meetings

Interfaces with internal and external customers, including coordinating activities with Client functional areas, manufacturing, sales, distribution and field service.

Accurately and expeditiously handles all customer complaints and inquires, including status, production, delivery and billing inquires.

Performs all order error/processing and maintenance functions for order-base and proposal-based orders.

Coordinates with customer regarding product selection, placement of order, delivery schedules, and expediting.

Pro-actively solves problems with customer interaction that results in positive feedback and improved relationship.

Provides product information which may include some technical information.

Utilizes and maintains information in systems including SAP, Quote to Cash, Intranet, SAP, Buy Automation, Extranet, any Shared Drive and External Accounts Websites.

Position will be located in the Foxboro, Massachusetts Client Plant.

Desire upward mobility and to grow your career within Client.

Are a fast learner and willing to travel periodically for training opportunities.

Have excellent verbal and written communication skills.

Are flexible and have the proven ability to prioritize work, work independently and meet deadlines.

Have the ability to foster and maintain a good working relationship with people outside and inside of the Company.

Have strong mediation, negotiation and facilitation skills.

Have working knowledge of computer operating systems, specifically Microsoft Windows.

Have experience with standard business application software including MS Word, MS Excel and MS Access.

SAP experience is preferred.

• **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

• **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).