Access Control Applications Specialist

3 weeks ago

Fremont, United States Milestone Technologies, Inc. Full time

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.


Job Overview

The Applications Specialist is responsible for the build and implementation of security systems applications to ensure successful project completion and optimization for the client.


How You Will Make An Impact

  • Program client’s Global Security Systems & Technology Systems (Access Control, Video Management, Cameras, Intercoms, Key Management, etc) which will coincide with an aggressive build schedule
  • Provide support and technical training on hardware and software to end users
  • Provide system Support to the Integrators/LSPs in the field
  • Project management of Integrator/LSP resources in the field coordinating testing and commissioning of projects
  • Troubleshoot client’s Security technologies (Access Control, Video Management systems Mac, Intercoms, key management, etc.)
  • Provide limited PC/MAC support on and Windows software and hardware for end users via phone, email will be required occasionally
  • Enforce/follow documented installation standards and New Builds processes such as DHCP reservations, MAC White listing, Load Sheets and other New builds documentation as well as any other Security Specific techniques
  • Assist in basic network troubleshooting

What You Will Need To Succeed

· 5-7 years of experience with; (Access Control, Video Management, Cameras, Intercoms, Key Management, Network Troubleshooting, PC/MAC Support, or Programming of GSST Systems (Access Control, Video Management, Cameras, Intercoms, Key Management, etc)

· Access Control Systems: Enterprise Software House CCure 9000 (must have or received Certification within 90 days of hire)

· Experience with either managing or leading individuals.

· Clear understanding of Network fundamentals such as Name Resolution, DHCP, TCP/IP, subnetting, IPv6, firewalls

· Familiarity with perimeter and physical security concepts, access control and video management systems

· Experience troubleshooting physical security hardware, network cabling, etc.

· Understanding standards and practices that go into an Intermediate Distribution Frame or Equipment room

· Physical Security Hardware: Access Control Panels; IP Cameras; Sensors; Electric Locks

· Basic understanding of Databases and concepts around database queries

· Basic understanding of integrations between systems, ability to demonstrate basic concepts


Preferred Qualifications

  • Video Management Systems: Advanced Genetec/Certification


Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

*Job description is subject to change.

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