Commercial Assistant Property Manager

4 days ago

Houston, United States Triten Real Estate Partners Full time

PURPOSE:

The Assistant Property Manager (APM) will assist with the day-to-day operations of the Property Management department and report to the Property Manager. The primary focus of the Assistant Property Manager is to support Property Managers in all aspects of management pertaining to the property portfolio. The APM is additional support between the tenants and the Property Manager and is accountable to protect, maintain and enhance the value of Triten's real estate assets. This is accomplished by directing the portfolio's operational activities, as well as coordinating with leasing and upper management. Currently, the portfolio of assets includes 300,000 SF of office, 160,000 SF of retail, and nearly 3,000,000 SF of IOS/industrial portfolio. It is anticipated that these holdings will grow periodically over the coming year. The job will be high energy, fast paced, with a high degree of growth and upward mobility. Triten seeks highly motivated, self- starter individuals to complement its quickly expanding needs.


DUTIES AND RESPONSIBILITIES:

1. Demonstrate a positive, professional, and client-oriented attitude about the company with coworkers, tenants, clients, and the public whether contact is by mail, telephone, or in person. Constantly strive for improvements in work process and results to better meet client’s expectations.

2. Assist Property Manager to ensure that the company's efforts fully meet and exceed contractual property management obligations. As needed, provide support for on-site inspections.

3. Responsible for the lease administration process including obtaining lease details from analysts to get new leases activated in Yardi.

4. Represent the company as a brand ambassador, with a focus on tenant satisfaction.

5. Support Property Manager to address tenant questions, concerns and complaints in a timely manner.

6. Maintain organized and updated tenant files and records. This includes but is not limited to certificate of occupancy, tenant contact information, property information, tenant insurance compliance with lease requirements and HVAC inspection report compliance.

7. Responsible for reviewing aging reports and ensuring payments are applied appropriately to open charges. Send monthly rent statements, monitor tenant accounts, charge late fees and send default letters when applicable.

8. Assist Property Manager with tenant requests coordinating repairs and maintenance. When applicable, prepare and ensure tenant billbacks are posted appropriately.

9. Support Property Manager with vendor contract administration including generating service contract riders, tracking work until completion.

10. Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team.

11. Keep abreast of new technologies, systems and procedures related to property management.

12. Support Property Manager with Accounts Payable and vendor communication.


KNOWLEDGE AND SKILLS:

  • Communication Proficiency.
  • Business Acumen.
  • Adaptable/Creative.
  • Customer/Client Focus.
  • Decision Making.
  • Financial Management.
  • Results Driven.


WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


POSITION TYPE/EXPECTED HOURS OF WORK

This is a full-time position.


TRAVEL

Limited local travel is expected for this position.


REQUIRED EDUCATION AND WORK EXPERIENCE:

1. Bachelor's Degree

2. Minimum 2 years' experience in property management.

3. Experience in Yardi & Excel required.


PREFERRED EDUCATION AND WORK EXPERIENCE:

1. Courses in real estate.

2. CSM, CPM or RPA credentials.

  • The above major ongoing responsibilities describe only the essential job functions and are not Intended to be a complete list of all duties and responsibilities. All Job functions must be performed in accordance with Triten Corporate policies and procedures.

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