Case Manager

EMPLOYER SUMMARY

This employer is opening a brand new year-round nightly shelter in the city of Madras for those struggling with homelessness in Jefferson County. The shelter is open to those experiencing homelessness every night from 6pm-7am. They serve dinner, breakfast, and sack lunchs, as well as providing a bed, with storage bin for those in need each night. The Case Manager will assess client needs, plan a course of action, link clients to supportive services and monitor the progress of the individuals served.

REQUIREMENTS

* Valid Driver's License

* 4 years of direct human services experience working with vulnerable populations OR related experience providing a case management function

PREFERENCES

* Possess an associate degree in Human Services or related field

AND/OR

Has experience working in a low-barrier shelter, as well as in the following areas: outreach and engagement strategies; housing navigation; best practice models; mental health and substance use disorders; crisis intervention; suicide assessment and prevention; public benefit applications, etc. and knowledge of individuals experiencing homelessness

* Strong relationship building skills

* Comfortable working a flexible shift that involves availability in the early evening to support the Shelter Services Center operation by conducting client intake.

JOB DUTIES

* Engage with Shelter Services Center guests and other houseless individuals to listen deeply, learn their story, and build rapport to establish and maintain a positive and trusting relationship.

* Conduct intake and needs assessment utilizing contemporary tools and methods, including those utilized by the Central Oregon Continuum of Care (Homeless Leadership Coalition)

* Develop individualized case plan in conjunction with the client, containing specific goals, objectives, and timelines

* Work with clients on a one-to-one bases to provide education, guidance and referrals tailored to each client's unique circumstances

* Engage clients to support the development of personal and social life skills as opportunity arises

* Develop and maintain positive relationships and open lines of communication with partner providers and other agencies to facilitate guest access to services

* Adhere to organizational policies, procedures, and professional code of ethics

* Represent the Shelter Services program at community meetings and with regional service providers in Central Oregon

HOURS

* 5 Days per week, with flex shift hours to match shelter hours

* 8:00 AM - 3:30 PM then 6:30 PM - 8:00 PM

PAY

* $22 - $24 per hour, depending on experience

CONTACT DETAILS

This is a confidential staff-assisted recruitment, the employer has asked WorkSource Oregon to perform pre-screening, to be considered for this position, please email your cover letter and resume to anthony.j.foti@employ.oregon.gov with the job listing number in the subject line.

PRIORITY OF SERVICE:

The Jobs for Veterans Act affords priority of service to covered Veterans and eligible spouses over non-covered persons for the receipt of employment, training, and placement services.

**A completed iMatchSkills profile is required prior to interview at: iMatchSkills.org