Brand Representative

3 weeks ago

Agawam, United States Apex Systems Full time

Job Title: Brand Ambassador

Location: 100% ON SITE in Agawam, MA

Pay: $24/hr.

Contract: 2-3 month contract with high likelihood of extension



ABOUT THE ROLE

As the Brand Ambassador, you will be the face of the AI shopping tool and be the first impression for our brand and the stores we represent.



ABOUT THE JOB

  • Engaging with customers as they enter the store; demonstrate how the products work and encourage usage
  • Assisting customers throughout their end-to-end experience to ensure their journey is smooth and seamless from onboarding, to adding their first items, to completion of checkout
  • Acting as the go-to resource for all customer and store team needs by resolving customer issues as they arise
  • Gathering feedback from customers and reporting on their experience



ABOUT YOU

  • Friendly, personable, able to build lasting relationships with customers and store staff
  • Willing to go out of your way to help the customer, to provide exceptional customer service in order to drive usage and ensure the customer is satisfied
  • Able to think on your feet and problem-solve on the spot as issues arise
  • Ambitious, sales-driven, and willing to grow at a small technology start-up
  • Interested in technology and how technology shapes the retail landscape
  • *Bonus* Any previous working experience as an on-site promoter, or in retail, hospitality

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