Contact Center as a Service

OF A CONTACT CENTER AGENT As a Contact Center Agent, you are the initial liaison between First Onsite and our valued customers. You resolve issues and address inquiries effectively while ensuring their highest satisfaction remains at the core of ever Agent, Customer Service, Construction, Insurance

Job Title: Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle customer...

Job Title: Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key Responsibilities:Handle customer inquiries...

Job Title: Entry-Level Contact Center AgentWe are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle customer...

Job Title: Entry-Level Contact Center AgentWe are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle customer inquiries...

Job Title: Entry-Level Contact Center AgentWe are seeking a highly motivated and customer-focused individual to join our team as an Entry-Level Contact Center Agent. As a key member of our contact center team, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and...

Job Title: Entry-Level Contact Center AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...

BuzzClan is a leading business consulting firm that provides software, advisory, and implementation services. As a certified partner for top-tier cloud, hardware, and software providers, we offer vertically integrated solutions in the IT Services space. We are seeking an experienced Contact Center as a Service (CCaaS) Specialist to enhance customer and...

As a Program Manager / Sr. Project Manager, you'll be working within our Professional Services customer-facing program/project management team to manage enterprise-wide Contact Center solutions for customers from many verticals. The Professional Services team implements and maintains both Telecommunication hosted and CPE solutions which contribute millions...

About the RoleWe are seeking a highly skilled and experienced Contact Center Manager II to lead our national support team. As a key member of our organization, you will be responsible for driving continuous improvement initiatives to enhance customer satisfaction and revenue growth.Key ResponsibilitiesHire, onboard, and manage a team of customer service...

Job Title: Contact Center Manager IIThe Contact Center Manager II is a key leadership role responsible for overseeing the Contact Center team that provides national support for all customer orders and service inquiries.Key Responsibilities:Hiring, onboarding, and performance management of the Contact Center team.Coaching and mentoring staff on customer...

Job Title: Entry-Level Contact Center AgentJob Summary:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats. You will work in a fast-paced...

Job Title: Entry-Level Contact Center AgentWe are seeking a highly motivated and customer-focused individual to join our team as an Entry-Level Contact Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and promoting our products and services.Key...

BuzzClan is an elite business consulting firm collaborating to provide software, advisory and implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware and software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.Job Role : Senior Contact Center...

Job Title: Experienced Contact Center SupervisorWe are seeking an experienced Contact Center Supervisor to join our team at MCI Careers. As a Contact Center Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:Lead a team of customer...

Job Title: Entry-Level Contact Center RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as an Entry-Level Contact Center Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers, handling inbound and outbound calls, and...

Job SummaryThe Contact Center Specialist 1 provides exceptional customer service by responding to routine inbound phone calls, emails, and electronic requests. This role requires a high level of professionalism, effective communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesRespond to and resolve routine inquiries,...

Job Title: Bilingual Contact Center RepresentativeAbout ValorVIPValorVIP is a leading provider of customer experience solutions, and we're seeking a highly motivated and customer-focused Bilingual Contact Center Representative to join our team.Job SummaryWe're looking for a Bilingual Contact Center Representative to provide exceptional customer service to...

Job Title: Senior Contact Center EngineerSkills: Call Routing, IVR and NICE InContactExperience: 8 to 12 YearsLocation: Dallas, TexasWe at Coforge are hiring Senior Contact Center Engineer with the following skillset:We need strong person who have worked in Contact Center space (and not in enterprise telephony) and with GOOD experience in NICE...

Job Title: Senior Contact Center EngineerKey Responsibilities: Design and implement IVR flows to enhance customer experienceConfigure and manage NICE InContact systems for optimal performanceDevelop and maintain skill-based routing strategies to improve call handling efficiencyCollaborate with business stakeholders to understand and meet their contact center...