Operations Manager

3 weeks ago

Gilbert, United States Harrison Law Full time

Company Description


Harrison Law is a boutique law firm based in the Phoenix metro area in Arizona. We provide legal services for all business and their owners ranging from small tech start-ups to large multinational corporations. Our founder, Matthew Harrison, has 25+ years of litigation and trial experience involving a broad spectrum of business, corporate, partnership, commercial, surety, environmental, fidelity (insurance) law, and construction law disputes. Our litigation portion of the practice often involves complex multi-party cases involving corporations and individuals. Our office is located close to the Mesa Gateway airport inside a dynamic technology and international business zone.


We’re building a team of job-juggling, plate-spinning, people-oriented legal and administrative professionals who can help accelerate Harrison Law's growth. These multi-talented individuals are willing to jump in wherever they’re needed, viewing no job as too big or too small, always willing to take on a new challenge. They are foundational to the success of the firm.


As a new part within our growing firm, everyone who joins our firm is offered the flexibility and autonomy they need to get the job done, while also expected to collaborate with every person necessary to finish the work deemed most important. The tasks may vacillate from day-to-day, but the underlying principle of the work will not: find a way to get the job done, represent our legal clients effectively, help the firm grow, and achieve success.


The Operations Manager will report directly to the principal owner of the firm, but works across all functional areas.


Operations Manager Description


Everyone who joins Harrison Law is responsible for creating value, regardless of their role, but that looks a little bit different for everybody. As an Operations Manager, you will be responsible to:


●       Enable, support, and serve our attorneys and legal support staff

●       Conduct brief, regular meetings with the principal owner to plan what needs to be done

●       Look for opportunities to implement automation, systems, and processes everywhere to make the firm more efficient

●       Help develop and implement expansion of business plans

●       Submit, review, and reconcile business reports, billing, payments, and other financial matters

● Create and coordinate website, email, social media and other marketing campaigns

●       Help improve our employees’ journey through developing our recruiting, hiring, and onboarding systems--including interactions with payroll, benefits, and other essential employee matters

●       Solve operational problems with a people-first mindset

●       Develop and maintain organizational systems

●       Write, record, and synthesize training materials that support our internal processes as a firm

●       Update and maintain office policies and procedures

●       Review and maintain sensitive financial and legal information

●       Interact with bookkeeper and CPA

●       Order office equipment, supplies, and other miscellaneous items, as well as research new deals and suppliers for procurement

●       With other firm personnel, organize and schedule virtual and in-person appointments, helping our team and other teams productively prepare for those meetings

●       Juggle multiple projects with varying deadlines

●       Exercise an ability to follow-through on all projects and drive them from inception to completion with a great attention to detail

●       Provide general support to clients and prospective clients when needed

●       Contribute as well as assist in special projects and administrative assignments as needed

●       Detail actionable plans that clarify what to do within a time-bound period and who is responsible for each task

●       Share your wins, failures, and adjustments with the firm to help everybody learn and improve

●       Whatever else it takes to support the firm


Skills We are Looking For


We’re looking for an energetic, multi-talented, detail-oriented individual looking to grow in their leadership within a culture-first startup. You will feel right at home with us if you:


●       Thrive in highly autonomous environments, intensely focused on results

●       Seek to learn continuously

●       Are driven to help others succeed, both internally and externally

●       Generally understand office management systems and procedures

●       Love figuring out how to leverage new and existing technology and automation to solve problems

●       Have excellent time management and organizational skills and the ability to prioritize and re-prioritize work as necessary

●       Remain attentive to detail while never losing sight of the larger problem you’re solving

●       Ability to think in terms of systems that need to be developed, not just jobs that need to be done

●       Excellent oral and written communication skills

●       Collaborate well with others and don’t wait to reach out to whomever is needed

●       Are comfortable with some day-to-day ambiguity

●       Desire leadership development within a quickly growing business


Salary is Based on Experience. Experience in a law firm setting is not required. Benefits also available.

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