Desktop Support Engineer
2 weeks ago
Role: Security Administrator
Job Type: Full time
Location: Rosemead, CA(Onsite)
Job description:
Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads.
•Provides support for other end users in the organization, ability to work and resolve hardware/software problems.
• Manage and maintain all end user devices comprising laptops, printers, mobile devices and AV conferencing devices.
• Build and install PCs, and other peripheral devices related to desktop infrastructure, in accordance with department standards
• Provides advice and guidance to colleagues regarding incidents
• Maintain installed PCs, and peripherals with routine maintenance
• Update the appropriate systems in a timely manner when any equipment or Software changes are made
• Identify, log and resolve technical problems with software applications or network system
• Identify potential changes and system improvements to present to senior team leaders for consideration and implementation
• Ensure that work is carried out within agreed service levels and in accordance with department guidelines
• Create, maintain, and distribute reports of progress to senior leadership
• Maintain client databases (Remedy, CMDB, SAP, etc.) with up-to-date solutions and clear record of activities.
• Explain and document technical issues in a clear way to clients.
• Use call logging system to accurately record telephone requests if required.
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Desktop Support Engineer
2 days ago
Rosemead, United States Tata Consultancy Services Full timeRole: Security AdministratorJob Type: Full timeLocation: Rosemead, CA(Onsite)Job description:Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads.•Provides support for other end users in the organization, ability to work and resolve...
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Desktop Support Engineer
2 weeks ago
Rosemead, United States Tata Consultancy Services Full timeRole: Security AdministratorJob Type: Full timeLocation: Rosemead, CA(Onsite)Job description:Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads.•Provides support for other end users in the organization, ability to work and resolve...
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Desktop Support Technician
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Rosemead, United States Tata Consultancy Services Full time• Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads.• Provides support for other end users in the organization, ability to work and resolve hardware/software problems.• Manage and maintain all end user devices comprising...
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Desktop Support Technician
2 weeks ago
Rosemead, United States Tata Consultancy Services Full time• Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads.• Provides support for other end users in the organization, ability to work and resolve hardware/software problems.• Manage and maintain all end user devices comprising...
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Desktop Support Technician
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Rosemead, United States Tata Consultancy Services Full time• Primary duty is to provide excellent customer/ client experience, the support should be immediate and precise on all technical issues related to Laptops/Desktops/Tablets/iPads.• Provides support for other end users in the organization, ability to work and resolve hardware/software problems.• Manage and maintain all end user devices comprising...
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