Receptionist

3 weeks ago

Chicago, United States North Bridge Staffing Group Full time

About Us:

As a Receptionist, you'll play a vital role in managing the main reception area, greeting visitors, and providing essential workplace and administrative support to our company. Our Workplace team oversees various aspects of office management, maintenance, food service, travel, and the planning and execution of all firm events and social activities. Join our dynamic team and contribute to a thriving work environment

Responsibilities:

  • Professionally answer, screen, and route all incoming calls.
  • Greet guests warmly and direct them accordingly in a hospitable manner.
  • Open and close the reception area daily, ensuring its appearance is well-maintained throughout the day.
  • Input visitors into the building security system and manage the daily guest list.
  • Submit and follow up on service calls to the building management office.
  • Sort incoming mail and distribute it accordingly.
  • Coordinate messenger services, outgoing mail deliveries, and employee package release forms.
  • Assist with office activities, events, and other business needs as assigned.
  • Support office supply ordering and inventory management.
  • Maintain conference rooms, book meetings, and assist with A/V equipment setup as needed.
  • Manage newspaper and periodical subscriptions.
  • Update the team page on the company intranet.
  • Maintain updates to the facilities, workplace, and reception manuals.
  • Serve as backup support for booking travel arrangements and processing expense reports.
  • Act as the first point of contact for facilities-related issues.
  • Aid in organizing and training the DRW emergency response team.
  • Assist with onboarding and offboarding procedures, including new hire desk setup, maintaining the company photo directory, and coordinating employee building access and badging/key assignments.

Requirements:

  • Strong verbal and written communication skills, along with excellent phone etiquette.
  • Proficiency in MS Outlook for email and calendaring, as well as MS Word, Excel, and PowerPoint.
  • Confidence, initiative, and a quick ability to learn new tasks.
  • Excellent customer service skills with a friendly demeanor.
  • Strong organizational skills and the ability to meet deadlines.
  • Proven ability to multitask, prioritize tasks, and take direction from multiple sources.
  • Excellent typing skills.
  • Ability to handle confidential information professionally.
  • Previous experience in a corporate office environment preferred.
  • Previous experience coordinating travel arrangements preferred.
  • Flexibility to work alternative schedules to cover planned absences.
  • High school diploma or equivalent required.

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