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Bilingual (Spanish/English) Employee Experience Supervisor
2 months ago
The Employee Experience Supervisor is a new and highly visible position that will heavily affect the organization This position will partner with the HR. and be the face of the Company in implementing a program focused on providing a welcoming and positive employee experience during onboarding and throughout an employee’s career with LSG. The Employee Experience Supervisor will be the voice of employees and communicate any findings or concerns to Field Operations and Human Resources.
- Engage as an active member with corporate partners to bring employee experience awareness into their processes, communications, and strategies.
- Collaborate with CSC Leadership to build and execute effective initiatives focused on increasing engagement with employees - focus groups, surveys, etc.,
- Foster a partnership with operations leaders to launch and support the “Buddy” new hire onboarding program in their departments. Ensure compliance with program fundamentals and payments.
- Interact with new hires routinely within the operation. Follow up on a weekly basis to recap and evaluate orientation and training, answer questions, and address concerns.
- Lead the weekly Employee Experience Internal Feedback Loop (IFBL) meeting to address new hire orientation evaluations and program updates, feedback and ideas with leadership
- Administer and report weekly Employee Engagement scorecard on new hires engagement level and other KPIs
- Send weekly report to senior leaders on engagement trends, issues, training needs, etc.
- Be a supportive point of contact for newly hired employees
- Must be able to work a flexible schedule
