Senior Business Analyst

4 days ago

Deerfield Beach, United States Fortune 500 Full time

Senior Business Analyst (multiple openings)

Location: Hybrid - (Deerfield Beach, FL - 3 days a week onsite)


Responsibilities will include:

  • Building User Stories according to the requirements and making sure that they meet the acceptance criteria
  • Organizing the Product Backlogbased on the prioritization providedby the Product Owner
  • Serve as a businessadvisor whose primaryrole is to support the Product Owner by analyzing, facilitating dialogue, and getting the correct information to the product owner
  • Provide customersa high quality and consistent level of proactiveand professional IT service, to maintain, enhance and implement technology solutions that enable business processes and operations
  • Work to create and maintain positivecustomer relationships that bolster open communication, reliability, trust, and service loyalty
  • Be accountable for managing and delivering supportrequests, enhancements, and projects for assigned Business Unit / Products. This includes the planning, troubleshooting, facilitation of problem solving, and conveying a variety of requests, incidents, and problems independently within multiple areas
  • Partner with external and internal customers and vendors to analyze businessneeds and work with teams on solutions
  • Cross-train to learn applications across the assignedBusiness Unit application portfolio
  • Learn the processes and tools needed to performthe role effectively
  • Serve as the conduitbetween the businesspartners and the technical team through triage, research, requirements, testing, and support
  • Work with technology teams,business teams, vendors,and subject matterexperts to perform daily activities
  • Lead in identifying the business impactof system issuesand facilitate communication as appropriate to stakeholders
  • Lead assignedinitiatives. Communicate status,issues or risksto management and stakeholders
  • Perform on-callresponsibilities including nights,holidays, and weekends
  • Elicit, understand, interpret, and representfunctional and nonfunctional requirements to include business and stakeholder requirements, data and information requirements, data integration, metadata, data quality, servicelevels and performance
  • Plan and facilitate requirement gathering workshops using a varietyof techniques such as Joint Application Design (JAD) sessions, interviewing, brainstorming, job shadowing, user stories
  • Document business,system processes and requirements
  • Engage and speak with senior management as appropriate
  • Create and facilitation of testing strategy,test plans and test scripts
  • Analyze, categorize, document, and validaterequirements to the appropriate level of granularity so that technical teams can translate to system design
  • Work with quality assuranceand business teams in definingthe QA (Quality Assurance) strategy, test plans and use cases for QA activities
  • Convey plannedand unplanned activities to appropriate partiesas needed
  • Anticipate and understand the impact of changes in business objectives and its effecton project scope and the downstream impact

Job Requirements:

  • Bachelor's degree in IT or relatedfield
  • At least five years of work experience as a businessanalyst with working knowledge of multiple areas of Business Analysis (concepts, principles, and practices)
  • Participate in a rotatingon-call schedule providing support after hours, weekends and holidays
  • Understanding of software development lifecycle and models/methodologies
  • Prior experience in Agile environment is required
  • Knowledge of SQL is a plus
  • Experience on projects involvingdata analysis, data mapping, data integration and/ordata warehousing is a plus
  • Knowledge of data profiling, cleansing and data conversion processes, techniques and/or tools is a plus
  • Understanding of data management principles, data modelling concepts and techniques
  • CBAP (Certified Business Analysis Professional) and/or CDMP or CBIP certification(s) is preferred
  • Analytical, problem-solving, and decision-making skills,leveraging both logicand creativity to interpret complex concepts and information
  • Ability to adjust approachto meet all types of customer communication styles, preferences, and management levels
  • Proficiency in translating technicalverbiage and complexprocesses into business-friendly terms
  • Must have clear interpersonal, written, and verbalcommunication skills
  • Demonstrate abilityto quickly build relationships withinand between individuals and cross- functional teams and respond to customers in a compassionate manner
  • Be a self-starter, highly flexible and adaptable
  • Must be Highly organized with good time management and follow-up skills
  • Strong Facilitation and meeting management skills
  • Must have willingness to learn and proactively acceptand manage changeto accomplish positive outcomes
  • Minimal travel as needed

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