Store Manager

4 weeks ago

Sioux City, United States Talent Solutions Group Inc Full time
Would you like to join a successful and thriving tire center location backed by a strong and thriving commercial tire dealer, service center and retread manufacturing company with nearly 80 years in business? We have an incredible opportunity for a Store Manager position based out of Sioux City, IA.

The Store Manager “owns” their location and holds an important and dynamic role. The Store Manager is responsible for the day-to-day workings of the entire facility and ensuring that company policies and safety protocol are followed, and the store remains profitable. They are the liaison between management and the facility as well as employees and customers. An essential part of this position is to create a positive work environment that speaks to our employee and customer commitments and foster good communication and strong business practices. This position will be hands-on and will work in the business directly. 

Responsibilities:

  • Set and maintain operational excellence by efficiently managing tire center on daily basis.
  • Sales Development – direct sales representatives, determine sales strategies to increase profitability and collaborate with sales representatives to meet targets.
  • Maintain strong relationships with key customers and calls on them as appropriate.
  •  Determine sales strategies and tactics to improve the profitability of the sale.
  • Set clear targets for your sales representative and work closely with them on their sales process.
  • Manage inventory, accounts receivable, and accounts payable.
  • Conduct self-audits per the franchise agreements and achieve desired results on expected KPI’s by effectively managing service performance.
  • Protect and maintain company assets including property, plant, equipment, and vehicles.
Customer Service Cultivation – provide a level of service to our customers that is the best, then strive to make it better.

  • Serve as a role model for our customer commitment and keep the customer experience front of mind for employees.
  • Coach employees on their interactions with customers to ensure customers receive exceptional service.
  • Demonstrate, communicate and support commitment to customers and holds employees accountable for the same.
Team Leadership – build and retain an engaged and productive team

  •  Actively serve as role model to values and leadership principles, driving a culture with safety as priority.
  • Set clear direction for the tire center and establishes a culture of trust and respect.
  • Provide employees with the training and support needed to develop their knowledge, skills, and abilities.
  • Address work performance concerns promptly and holds direct reports accountable for good behavior and performance.
Financial Management – manage center revenue and expenses to maximize bottom-line return

  • Review financial statements monthly to compare performance to plan.
  • Maximize store gross profit by consistently monitoring results and product/service pricing and establish, challenge, or adjust pricing as needed.
  • Control payroll and other expenses. Ensures that inventory, A/P, and A/R are appropriately managed, assets are secure, and policies and procedures are followed.

Experience & Benefits:

The successful candidate will have a minimum of 3 years of management experience in the tire industry or related area. Other requirements include strong leadership skills, the ability to evaluate sales and profit performance and control expenses, the ability to work well under pressure and handle multiple tasks, and strong customer service orientation.

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