Server

4 weeks ago

Atlanta, United States Angry Crab Shack Full time

Job Summary:

 

We are a rapidly growing restaurant looking for Servers to enhance our Company. We are looking for creative, motivated people with the ability to work in a fast-paced and teamwork-oriented environment. You will need to have high energy, a positive attitude, be organized, have basic serving skills, and be communicative. You will report to the General Manager with a dotted line to the Front of the House Managers. This position requires nights and weekends each month.

Requirements:

  • Be hospitality driven
  • Anticipate guests' needs
  • Proactively complete tasks
  • Knowledge of service standards
  • Cross-train between Front of House positions
  • Be able to be on your feet for 4-10 hours
  • Be able to lift and carry 10-20 lbs.
  • Be willing to ask questions
  • Wear company-provided uniform
  • Obtain server-specific items
  • Perform other duties as assigned

Responsibilities:

  • Serves guests with food and beverages in a positive and friendly manner
  • Provides information to help food and beverage selections
  • Presents ordered choices in a prompt and efficient manner
  • Maintains dining ambiance with an enthusiastic attitude
  • Prepares room for dining by setting tables, chairs, condiments, and service utensils
  • Protects establishment and guests by adhering to sanitation, safety, and alcohol beverage control policies
  • Helps guests select food and beverages by suggesting menu items (including upselling), explaining the menu offerings, and answering food preparation questions
  • Transmits orders to bar and kitchen by recording guests’ choices and identifying guests’ allergies, special dietary needs and requests
  • Keeps kitchen staff informed by noting timing of meal progression
  • Serves orders by picking up and delivering guests’ choices from bar and kitchen and delivering accompaniments and condiments from service bars
  • Responds to additional guest requirements by inquiring of needs and observing dining process
  • Maintains table setting by removing courses as completed, providing tools, refilling water glasses, and being alert to guest spills or other special needs
  • Concludes dining experience by acknowledging choice of restaurant and inviting guests to return
  • Obtains revenues by totaling charges, issuing bills, accepting payments, and returning change or credit card and signature slip to guests

Qualifications/Skills:

  • Work well under pressure and in a fast-paced environment
  • Able to handle money accurately and operate a point-of-sales system
  • High energy level
  • Teamwork
  • Dependable, punctual & honest
  • General math skills
  • Basic record-keeping
  • Verbal communication
  • Customer service
  • Self-starter

The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant.

We Love Seafood at Angry Crab Shack.
Whether you are celebrating a big birthday, a milestone anniversary, or another special occasion, Angry Crab Shack is the place for a one-of-a-kind experience. Delicious food, a fun environment, and a team of amazing staff make a visit to Angry Crab Shack memorable for everyone. Bibs are provided to keep shirts clean, but you can get as messy as you want as the tables are covered with paper. Those who do not love seafood can choose from a variety of food items including flavorful Po’boys, delicious cheeseburgers, and juicy chicken sandwiches. Angry Crab Shack even offers vegetable and tofu options for vegetarians.

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