Program Specialist
1 month ago
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.
Job Summary:
Manages the planning, organization, and implementation of complex programs.
What You Will Do:
• Overseeing project processes and procedures; monitoring the productivity and performance of project team.
• Managing all aspects of projects. Setting deadlines, assigning responsibilities, and monitoring and summarizing progress of project.
• Reviewing and ensuring adherence to project materials, deliverables methodologies and procedures.
• Preparing and presenting program level reporting for upper management.
Education Requirement:
4-year degree in the business or communications field
What Skills You Will Have:
Planning: Tactical, Strategic:
• Develops, refines, and communicates tactical plans for own responsibilities.
• Provides the right level of detail as input for strategic plan development.
• Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
• Ensures attention to the detail and dependencies of existing departmental-level plans.
• Plans for allocation of resources in line with unit goals, technical and business objectives.
• Ensures the planning process is integrated with the overall business plan.
Analytical Thinking:
• Seeks discrepancies and inconsistencies in available information; explains variances.
• Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
• Identifies many possible causes for a problem based on prior experience and current research.
• Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
• Approaches a complex problem by breaking it down into its component parts.
• Chooses among a diverse set of analytical tools according to the nature of the situation.
Flexibility and Adaptability:
• Creates processes with provisions to accommodate change.
• Helps others adapt to changing environments and accept new situations.
• Recovers from disappointments and setbacks.
• Works effectively with unstructured teams, situations, or environments.
• Leverages prior experience as a help towards handling changing situations.
• Makes progress in an atmosphere of ambiguity and uncertainty.
Influencing:
• Develops basic persuasive arguments.
• Discusses organizational culture around providing input on decisions.
• Uses active listening skills and probing techniques to surface opportunities to influence.
• Identifies who the decision makers are and how they receive information.
• Regularly presents ideas or suggestions to associates in persuasive terms.
Managing Multiple Priorities:
• Clarifies and handles multiple concurrent and diverse activities.
• Shifts focus among several efforts as required by changing priorities.
• Addresses potential conflicts that impact current delivery commitments.
• Works with or leads others to re-prioritize work and reschedule commitments as necessary.
• Responds to shifting priorities while maintaining progress of regularly scheduled work.
• Demonstrates an expectation that there will be ongoing shifts in demands and priorities.
Relationship Management:
• Communicates to clients regarding expectations of all parties.
• Participates in negotiating the terms of the business relationship.
• Conducts periodic reviews of work effort, progress, issues, and successes.
• Maintains productive, long-term relationships with clients or vendors.
• Creates opportunities to educate support teams on client priorities.
• Empowers others to establish collaborative, healthy relationships.
Project Management:
• Utilizes preferred tools, techniques and methods for estimating project cost and time.
• Plans, estimates, staffs, organizes and monitors significant projects.
• Identifies risks and vulnerabilities; creates contingency plans.
• Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.
• Maintains open communication among project participants and interested parties.
• Communicates reporting requirements; creates monitoring and control mechanisms.
Requirements Analysis:
• Follows policies, practices and standards for determining functional and informational requirements.
• Confirms deliverables associated with requirements analysis.
• Communicates with customers and users to elicit and gather client requirements.
• Participates in the preparation of detailed documentation and requirements.
• Utilizes specific organizational methods, tools and techniques for requirements analysis.
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