Group Reservations Agent

Found in: Talent US C2 - 2 weeks ago


St Pete Beach, United States Highgate Full time

Overview

$500 signing-bonus after 4 months of service 

Follow your passion all the way to paradise at , a Tampa Bay Times Top Workplace for seven years in a row TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.

Group Reservations Agents at TradeWinds are responsible for coordinating all of the reservations needs for Guests who are enjoying our resort as a member of a specific group ( ; Small Corporate Groups, Family Reunion, Weddings). Responsibilities also include managing their group blocks, establishing a working relationship with the group contacts, and maintaining a cooperative relationship with Sales, Convention Services/Catering, Accounting and Front Desk.

Responsibilities

Resort reservations experience is strongly preferred, especially in a group house Call-center experience Demonstrated experience with organizational and Guest relations skills A pleasant and easy to understand telephone speaking voice Fast and accurate data entry skills Proven ability to multi-task and have a flexible work schedule Must have some knowledge of Word, Excel and Outlook Working knowledge of VERSA and/or Revinate Saled Hub (NAVIS) a plus but not necessary

Qualifications

High School diploma or equivalent required. Experience in a hotel or a related field preferred. College course work in related field helpful.

Please learn more about our beautiful beach resorts at



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