Community Engagement Coordinator

2 months ago

Oakland, United States GRID Alternatives Full time

The Opportunity

...

Serve as one of the Outreach Department’s primary point of contact for GRID Alternatives’ projects and programs. Work closely with Regional Outreach Team, Construction, Workforce Development, Communications, Philanthropy, and Programs teams to plan, coordinate, and carry out all relevant Outreach activities listed below:

Execute on Outreach strategies for GRID’s projects/programs. The current focus is on single family solar and may include community solar, and multifamily solar and other products and offerings in the future.

Execute on client education and acquisition processes from beginning to end, including the following: Lead generation, application processing, executing contracts, managing interconnection agreements, post install and all workflow documentation.

Responsible for all communication with clients, focusing on providing an excellent client experience. Clients are mostly income-qualified households (homeowners, renters, residents).

Educate clients on GRID’s offerings through various channels

Initiate, engage and build partnerships with value aligned community based organizations, local government agencies, affordable housing entities, and other groups that could assist with client acquisition and support education goals, and maintain those relationships

Attend or present at community events/meetings to generate client leads, increase awareness of GRID’s service within low-income communities, and convey the importance of renewable energy access for all

Act as a communication team member by curating and writing client stories, providing content support for marketing materials, and maintaining GRID’s branding

Serve as liaison and collaborate effectively with GRID HQ Outreach team and all GRID’s clients, partners, and departments

Meet all KPI’s for Approved Applications and other outreach related goals for your regions’ goals

Prepare, document, and submit reports on activities’ status in a timely cadence

Other responsibilities to fulfill on GRID’s mission

What you need to bring to this role...

The primary requirement is to have a positive, can-do attitude. Other requirements are as follows:

Passion for environmental and social justice, sustainability, affordable housing, and the environment

Comfortable working and communicating with diverse populations and teams

Ability to work both independently with minimal supervision

Demonstrated experience managing projects and programs

Flexible and willing to embrace change and bring ideas and energy to a rapidly growing organization

Comfortable with public speaking and making presentations

Excellent interpersonal and communication skills (verbal/written, ability to meet with partner organizations, and be a positive ambassador for GRID Alternatives)

Must also be able to work at a computer for extended periods of time

Excellent computer skills: MS Office, G-Suite, (Gmail, G-, G-Sheets, databases, etc)

Some weekends may be required

It would be great if you also had...

Experience working with Low/Moderate Income (LMI) communities

1-2 years experience working in a professional environment

Salesforce (or other CRM); MS Teams, Zoom

Second Language (particularly Spanish) is a big plus

Experience and knowledge of solar energy

Where you will sit and the places you may go…

This position may rarely require up to 25% out-of-town travel to regional offices and special projects such as company-wide celebrations, team building exercises, etc. Availability to work nights and weekends may very rarely be required.

GRID Alternatives may provide vehicles for work travel and/or travel reimbursement for personal vehicle use. In this instance, applicants must hold a valid driver’s license and have a good driving record.

Let's Talk Money

This is a full-time, non-exempt position. Hourly pay commensurate with experience within the pay band ($25-$29 per hour), plus the benefits below.

How we take care of you...

Medical, Dental, Vision/Eye Care insurance, 5 weeks paid time off (PTO),13 paid holidays, Commuter Checks, 403b Retirement Plan, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Health Savings Account (HSA), STD, LTD, and AD&D insurance

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