Tableau SME

3 months ago

Milford Mill, United States Omm IT Solutions Full time
Please Note:
Selected candidate must reside within two (2) hours of the client's Headquarters in Woodlawn, MD.
Selected candidate must be willing to work on-site at least 2 days a week.

Position Description:
  • Monitor performance of reports and dashboards and take corrective action to optimize and improve dashboard performance as necessary.
  • Work with BI Team and others to help troubleshoot issues with Tableau dashboards, assist with design and data development issues.
  • Work closely and collaboratively with end users, analysts and stakeholders to ensure best practices are being used, proper training is being offered and issues and questions are being answered promptly.
  • Run cleanup and create Tableau Server backups. Enforce Tableau Server Security Policies.
  • Partner with the infrastructure team to troubleshoot and resolve network/windows Server related issues.
  • Serve as backup Server Administrator to install and deploy new versions of Tableau software across all lifecycle environments.
  • Create/Modify/Manage Tableau Server Task Schedules. Monitor Tableau Server activity/usage statistics to identify possible performance issues/enhancements.
  • All other duties as assigned or directed.

Key Required Skills:
  • Tableau Server installation and configuration
  • Excellent presentation skills
  • Experience with Tableau best practices and features
  • Excellent customer service
  • Communication skills.

RequirementsBasic Qualifications:
  • 7+ years with a Bachelor's degree in computer science, Mathematics, Engineering, or a related field
  • 8+ years of demonstrated design and development skills using Tableau Desktop and Tableau Server.
  • 3+ years of demonstrated installation, configuration, and administrative support of Tableau 2019.1  or above.
  • Must be able to obtain and maintain a Public Trust. Contract requirement.

    Required Skills:
  • Hands-on experience with Tableau Server configuration and maintenance of project, group security, and permissions.
  • Hands-on experience installing and deploying new versions of Tableau software across all lifecycle environments.
  • Experience building complex reports, dashboards, scorecards, and visualizations using Tableau.
  • Experience in the creation and use of visualizations and conducting data analysis.  Critical thinking, problem solving and the ability to work independently or collaboratively is required.  
  • Thorough understanding of data warehouse techniques (dimensional models and aggregation techniques).
  • IT customer service experience providing user support to include providing technical support/resolutions and direction on non-technical aspects of the software use at the federal client.
  • Strong written and oral communication skills including the ability to communicate complex technical concepts to non-technical/business stakeholders and conversely, communicate business information to a technical audience.
  • Experience in adapting to changing environments. Candidate must be willing to exercise patience and be able to adapt and respond to rapidly changing priorities while maintaining a respectful and positive attitude with team members and stakeholders.
  • Experience in conducting training sessions or facilitating business presentations such as user groups.
  • Possess the ability to drive insights into actions that improve the teams service delivery or user experience.
  • Excellent communication and written skills

Desired Skills:
  • Working knowledge of Tableau Prep.
  • Experience writing advanced SQL queries and designing data models in Greenplum, Postgres, SQL Server, MySQL, Oracle, and DB2.
  • Experience in requirement elicitation and documentation.
  • Experience conducting validation and/or user acceptance testing.

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