Site Supervisor
1 month ago
Ensure the quality service and support of all mission actives at a location they are assigned
Ensure that all Company/Customer mission guidelines are being adhered to and meet quality standards
Support and contribute to the company Quality Policies & QMS
Reports to
Site Manager / Regional Manager
Responsibilities
Client relationship & Business development
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Establishing and maintaining relationships with customers and site personnel
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Daily communications with various stakeholders at the site level
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Ensure clear and transparent communication to clients
Operations
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Set up and supervise missions
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Staffing of missions
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Coordinate changes in missions
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Conduct ongoing audits of effectiveness of work being performed
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Perform visual, mechanical, and functional verifications to insure compliance to quality standards and specifications
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Complete audits to ensure work instructions and policies are followed
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Train new employees
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Train/Mentor Site Leaders
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Coordinate Site Leaders daily schedules/activities to ensure successful daily operations
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Position has potential for permanent disability, loss of life, loss of body part, or extensive loss of structure; (specific WI's will detail precautions)
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Demonstrates commitment to reduce the risk of workplace accidents
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Must comply with local and company Health & Safety legislation, laws, and policies
Organization & management
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Insures all site personnel receive corporate communications
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Partner with Human Resources for performance and attendance issue resolution
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Act as a liaison between Site Manager and site leaders
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Create and maintain a 5S working environment
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Develop and retaining teams
Technical
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Update daily system entries in company and Customer portals
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Create and maintain customer and company reports
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Analyzing technical requirements for customers jobs/missions (existing or upcoming)
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Troubleshoot and problem solve with the supplier and customer for issues pertaining to process flow, new criteria, spikes/spills
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Create electronic work instructions and have the ability to navigate company and customer websites and portals
Knowledge, skills, abilities
Hard Skills
- Proficiency in English
- Computer skills - Microsoft Office and Outlook
- Ability to lift/ move 50 lbs.
- Writing work instructions
Values & attitudes
- Global team spirit
- Team player
- Caring for people
- Open-minded
- Excellence
- Reactive
- Resilient to pressure
- Rigorous
- Customer focus
- Client oriented
- Reliable & trustworthy
- Flexible
- Initiative
- Autonomous
- Innovative
- Daring
Work experience
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2+ years of work experience in a supervisory role
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2+ year in Quality related position preferred
Education background
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High school diploma or equivalent
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2/4 year degree preferred or equivalent experience
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