Scheduling Specialist

2 weeks ago

Morehead, United States Addiction Recovery Care Full time

Thank you for considering a career at Addiction Recovery Care, LLC (ARC)

We have an exciting opportunity for you

Would you like to take your career to the next level and join our team, a nationally recognized and rapidly expanding company that is making a difference in the lives of thousands?

POSITION SUMMARY: The Scheduling Specialist performs various functions, including helping to foster smooth operations in the health organization where they work. They achieve this by coordinating appointments and rescheduling them as needed. They provide support to the nursing staff, medical staff, clinical staff, peer support staff, and other staff, as well as completing other duties as assigned. 

Responsibilities:

Knowledge and competency in problem solving, stress management, ethics and team building. Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work as a member of an addiction treatment team. Responsible for entering instructions needed for scheduling in the electronic medical record Provide support for the scheduling of patient appointments for consultations, evaluations, and treatments; follow-up or re-evaluation Provide Support for collecting existing and new patient information when needed for running KASPER reports Provide support in maintaining and updating patient medical records Responsible for entering data into various electronic systems, as well as maintaining the integrity and accuracy of the data Utilize appropriate schedule codes in scheduling for patients with appropriate provider and time/location slot Provide support in scheduling outside referrals Ensure suitable follow-up appointments are scheduled on a weekly basis Provide support to other members of the department as needed. Ability to prioritize work- and work-related responsibilities. Ability to interact with staff in a professional manner. Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served 

Qualifications:

High School Diploma or equivalent.  Experience with Substance Abuse/Mental Health Proficiency with EHR, Microsoft Office and speech recognition software Previous experience in hospital or other health care setting Excellent written and verbal communication skills Strong critical thinking skills Ability to work and thrive in pressure situations Punctual and reliable disposition Superb listening and time management skills Able to type 90 WPM

KNOWLEDGE/SKILLS/ABILITIES:

Knowledge and competency in problem solving, stress management, professional ethics and team building. Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work being completed. Attention to detail Be well organized Ability to prioritize work- and work-related responsibilities. Ability to interact with staff in a professional manner. Ability to coordinate and manage multiple tasks with attention to detail. Ability to maintain confidentiality and handle crisis situations in a calm and supportive manner Ability to exhibit professional and courteous behavior, consistent with the ARC mission statement, when interacting with persons of varying backgrounds and education levels to create a safe and healthy relationship with clients served  Adhere to Confidentiality requirements as outlined in 42 CFR, Part 2.

WORKPLACE ENVIRONMENT AND ESSENTIAL PHYSICAL REQUIREMENTS

Ability to sit and/or stand for long periods of time Ability to read detailed health records  Ability to lift and carry up to 10 lbs. Ability to operate computer and other equipment in the office Must have sufficient mobility to move around the office and the community

What Addiction Recovery Care (ARC) is all about

Our mission – We create opportunities for people to discover hope and live their God-given destiny. 

At ARC, our hope is to allow everyone we serve to achieve their full human potential and flourish in all their endeavors. Our nationally recognized Crisis to Career model is shaping the future of the individuals we serve to prepare them to live a life of abundance and flourish by incorporating the best practices of clinical drug addiction treatment with vocational training programs. We operate a network of over 30 vibrant and supportive residential, outpatient, and online treatment programs. Our recovery programs establish emotional health, physical wellness, and spiritual growth in those we serve. Our hope is to see transformed lives anchored in strong family relationships, social responsibility, and meaningful careers. 

Addiction Recovery Care, LLC is an equal-opportunity employer.

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