![Rapid City Best Western Ramkota Hotel](https://media.trabajo.org/img/noimg.jpg)
Guest Services Representative
2 weeks ago
Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience.
The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
Benefits
- Medical and Dental Insurance
- PTO
- Competitive Pay
- 401(k) Retirement Savings Plan
- Life Insurance
- Disability Insurance
- Hotel Room Discounts
- Ongoing Training and Career Development
- Greet guests and perform check-in/out procedures
- Follow all cash and credit card procedures required by hotel and brand standard
- Check expected departures and clear check out
- Update housekeeping room status
- Explain any of the hotel’s promotional items, and mention various hotel amenities, (i.e.
free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations - Respond promptly to any guests’ inquiries or complaints and offer alternate solutions if guest demand cannot be met
- Demonstrate commitment to servicing the guest by being hospitable and accommodating
- Document any guest accidents by completing the accident report form
Qualifications
- High School diploma or GED preferred
- One year of hospitality experience required
- Customer service experience required
- Experience handling cash and credit card procedures
- Attention to detail
- Ability and flexibility to work various shifts including evenings, weekends, and holidays
About Us: At Regency Hotel Management, hospitality is who we are—and what we do best. Since 1965, we've been leaders in driving maximum profit while creating asset value for clients.
Our team of hotel management experts provides thoughtful, hands-on guidance inspired by years of professional experience.
Our teams across our multiple locations are always growing, and we're looking for motivated individuals to join us
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
-
Guest Services Representative
4 weeks ago
Rapid City, United States Rapid City Best Western Ramkota Hotel Full timeJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative...
-
Guest Services Representative
4 weeks ago
Rapid City, United States Rapid City Best Western Ramkota Hotel Full timeJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative...
-
Guest Services Representative
2 weeks ago
Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full timeJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative...
-
Guest Services Representative
1 month ago
Rapid City, United States Rapid City Best Western Ramkota Hotel Full timeJob DescriptionJob DescriptionJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility...
-
Guest Services Representative
4 weeks ago
Rapid City, United States Rapid City Best Western Ramkota Hotel Full timeJob DescriptionJob DescriptionJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility...
-
Joy Creator
1 month ago
Rapid City, United States Nothing Bundt Cakes #596 Full timeJob DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right...
-
Joy Creator
4 weeks ago
Rapid City, United States Nothing Bundt Cakes #596 Full timeJob DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleFree uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right...
-
Joy Creator Guest Service Representative
2 weeks ago
Rapid City, United States Nothing Bundt Cakes #596 Full timeBenefits: Employee discounts Flexible schedule Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their...
-
Joy Creator
1 month ago
Rapid City, United States Nothing Bundt Cakes Full timeBenefits: Employee discounts Flexible schedule Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations...
-
Joy Creator
4 weeks ago
Rapid City, United States Nothing Bundt Cakes Full timeBenefits: Employee discounts Flexible schedule Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations...
-
Guest Services Representative
2 months ago
Ocean City, United States LaTour Hotels & Resorts, Inc. Full timeThe Guest Service Representative (GSR) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that their needs are met, and t Guest Service, Representative, Guest, Retail
-
Joy Creator
1 month ago
Rapid City, United States Nothing Bundt Cakes #596 Full timeBenefits: Employee discounts Flexible schedule Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake...
-
Joy Creator
4 weeks ago
Rapid City, United States Nothing Bundt Cakes #596 Full timeBenefits: Employee discounts Flexible schedule Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake...
-
Guest Service Representative
1 month ago
Panama City, United States Nothing Bundt Cakes Full timeGuest Service Representative is our front of house staff. Duties include greeting guests, working on the point of sale system, stocking supplies, crafting our cakes, and working as a team member. Must be willing to work weekends as needed. Guest Service, Representative, Service, Guest, Restaurant, Retail
-
Guest Service Representative
1 month ago
Kansas City, United States Nothing Bundt Cakes Full timePT, Mon-Sat, Flexible between the hours of 9:30 am-3 pm or 4 pm, 3 pm-6:30 pm, and Employee Discounts. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for uniq Guest Service, Representative, Guest, Service, Bakery, Restaurant
-
Guest Service Representative
4 weeks ago
Kansas City, United States Nothing Bundt Cakes Full timePT, Mon-Sat, Flexible between the hours of 9:30 am-3 pm or 4 pm, 3 pm-6:30 pm, and Employee Discounts. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for uniq Guest Service, Representative, Guest, Service, Bakery, Restaurant
-
Guest Service Representative
2 days ago
Iowa City, United States hotelVetro Iowa City, Tapestry Collection by Hilton Full timeAbout this job...Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The...
-
Guest Services Representative
1 month ago
Kansas City, United States ASM Global Full timeJob Summary: Guest Services Representatives are responsible for delivering best in class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center. Guest Service Representatives address questions, needs and resolve concerns on behalf of the venue for all guests, in an energetic, engaging expert,...
-
Guest Services Representative
4 weeks ago
Kansas City, United States ASM Global Full timeJob Summary: Guest Services Representatives are responsible for delivering best in class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center. Guest Service Representatives address questions, needs and resolve concerns on behalf of the venue for all guests, in an energetic, engaging expert,...
-
Guest Services Representative
4 weeks ago
Hill City, United States Bird Dog Equity Partners LLC Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Title: Guest Services Representative Job Type: Variable or...