Knowledge Manager

5 months ago

Arlington, United States Torch Technologies Full time

Job Description

Torch Technologies is seeking a Knowledge Manager/Staff Action Control Officer. This position will support the Joint Counter small Unmanned Aircraft Systems Office (JCO) Director, Deputy Director, and Secretariat Division Chief. The JCO serves as a focal point for the Department of Defense to synchronize and integrate C-sUAS efforts for all C-sUAS stakeholder (Secretary of Defense, Joint Staff, Services, and Inter-Agency) CONUS and OCONUS activities. The incumbent will support the full range of staff actions and manage multiple knowledge management processes and tools (SharePoint, Teams, ETMS2) 

Duties will include: 

Serves as Staff Action Control Officer (SACO) for the Joint Counter small-Unmanned Aircraft Systems Office (JCO) under the Executive Agent (Secretary of the Army), supporting the 2-Star JCO Commander. Provides a full range of management services including staff action guidance, administrative expertise, program management and analytical functions essential to the management and operation of the JCO staff. Primarily concerned with the tracking, administration, quality control and assessment of responses for all staff and coordination actions required to fulfill the JCO’s mission and tasks. Responds to numerous inquiries from staff elements on a variety of subjects such as status of suspense and requests for extensions. Assigns and reviews work; assures production and accuracy requirements are met. Responsible for providing training and instruction for new personnel concerning internal staff action standard operating procedures and terminology, as well as preparation, content and assembly of staff actions. Aligns processes and technology to enable information sharing across the team using content management and SharePoint best practices. Performs administrative SharePoint duties to include, but not limited to, development and maintenance of SharePoint sites, pages, lists, and libraries. Provide troubleshooting of technical issues and acts as a technical point of contact (POC) for SharePoint which may include providing training and best practice guidance through formal and informal training or Q&A sessions, responding to user comments and questions. Communicate with management and team members on ways to improve SharePoint site collections, content management, or community of interests (COIs) usage using analysis, reporting data, or analytics by creating reports/briefs. Review and report site performance issues as necessary, ensuring SharePoint site functionality and efficiency. Manage access rights/permissions for users as appropriate, optimize site loading speeds, and perform necessary updates. Job Requirements Top Secret/SCI security clearance is required Bachelor’s Degree or equivalent experience required, Master’s Degree preferred 5-10 years of related work experience Senior Military Staff experience desired

U.S. Citizenship Required for this Position:  Yes 

Job Type:  Regular Full-time

Security Clearance:  TS/SCI

Schedule:  M-F; 8-5

Work Location:   Crystal City, Arlington, VA.

Travel:  0-10%

Relocation Assistance Available:  No

Position Contingent Upon Award of Contract:  No

Benefits:

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays. 

Applying to Torch Technologies:

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

Torch Technologies is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.

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