Team Member

2 months ago

Canal Winchester, United States Rensko Holdings Full time

Team Member

The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.

Hospitality & Guest Service

  • Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
  • Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate
  • Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge
  • Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
  • Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest’s order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids
  • Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru
  • Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs
  • Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
  • Listens carefully to guests and apologizes for the experience in the case of a complaint

Restaurant Operations

  • Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
  • Prepares all products as required, following the order monitor to ensure the accuracy of every order
  • Communicates showcase and product needs to ensure proper product availability for guests
  • Regularly takes temperatures of the required products and records in the Time & Temperature Log

Policies & Procedures

  • Follows all restaurant policies, procedures and standards
  • Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
  • Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner

Health & Safety

  • Works in compliance with occupational health and safety legislation
  • Knows, understands and follows safe work practices and procedures
  • Uses or wears personal protective equipment or clothing as required
  • Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
  • Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone

Postural & Physical Demands Requirements

  • Frequent reaching above waist, chest, and shoulder level, as well as below waist level
  • Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
  • Continuous standing on tiled surfaces for all tasks
  • Ability to stand for long periods of time without a break
  • Frequent hip flexion while walking for all tasks
  • Occasional lifting of boxes of supplies/products weighing from

  • Guest Services Team Member

    3 weeks ago

    Canal Winchester, Ohio, United States Team Outsider Full time

    Job Title: Guest Services Team MemberWe are seeking a highly motivated and enthusiastic Guest Services Team Member to join our team at Team Outsider. As a Guest Services Team Member, you will be responsible for delivering exceptional guest experiences at every interaction, from the initial reservation inquiry to the time our guests check out.Key...

  • Guest Services Team Member

    2 weeks ago

    Canal Winchester, United States Team Outsider Full time

    Team Outsider Overview At Team Outsider, we spend our time delivering extraordinary hospitality to our guests at our rapidly growing portfolio of campgrounds nationwide. We are on a mission to be the most hospitable team in the world, and to achieve our mission, we need your help Position Overview The Guest Services Team is responsible for ensuring we...

  • Maintenance Team Lead

    4 weeks ago

    Canal Winchester, Ohio, United States Team Outsider Full time

    Job Title: Maintenance Team LeadAt Team Outsider, we're on a mission to be the most hospitable team in the world. As a Maintenance Team Lead, you'll play a critical role in ensuring our campgrounds are safe and well-maintained for our guests.Responsibilities:Lead and supervise the activities of our Maintenance Team Members.Perform basic carpentry,...

  • Team Member

    3 weeks ago

    Canal Winchester, Ohio, United States Panera Bread Full time

    Join Panera Bread as a Team MemberAt Panera, you will become part of a team where you will have the opportunity to connect with our amazing guests, impact the bakery-cafe's growing business, and serve your community daily by donating unsold products to local community organizations.What We Offer:Competitive wages & team tipping (bi-weekly pay)Employee Meal...

  • Store Team Member

    4 days ago

    Canal Winchester, United States Sheetz Full time

    Sheetz - 8265 Diley Road [Store Associate / Crew Member] As a Store Team Member at Sheetz, you'll: Serve as a hospitality ambassador by greeting customers and providing an excellent experience; Prepare quality food and beverage items in a fast & friendly manner; Complete customer transactions accurately and efficiently; Maintain a neat and clean appearance...

  • Maintenance Team Member

    7 days ago

    Canal Winchester, Ohio, United States McDonald's Full time

    At McDonald's, we're looking for a skilled Maintenance Team Member to join our team. As a key member of our maintenance team, you'll play a vital role in ensuring our restaurants are clean, safe, and well-maintained.Responsibilities may include:Maintaining the cleanliness and organization of the restaurant, including the kitchen, dining area, and...

  • Store Team Member

    5 months ago

    Canal Winchester, United States Sheetz Full time

    Additional Job Info: Additional $1.50/hr. for working 10pm-6am Overview: Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a team member because thats what youre in for: a team culture where youll find your people and have each others backs. Your day-to-day...

  • Guest Service Team Member

    4 weeks ago

    Canal Winchester, United States Wingstop Full time

    Wingstop - 3618 Gender Rd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by greeting...

  • Team Member

    6 days ago

    Canal Winchester, Ohio, United States Penn Station East Coast Subs Full time

    We are seeking a highly motivated team member to join our Penn Station East Coast Subs team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a positive dining experience.Key Responsibilities:Provide excellent customer service and ensure that our guests have a positive dining...

  • Grocery Store Team Member

    3 weeks ago

    Canal Winchester, Ohio, United States Walmart Full time

    Walmart Winchester Blvd - Grocery Clerk / Deli / Bakery / Team Member / from $14 to $26-hr **Job Summary:** As a Fresh Food Associate at Walmart, you will be responsible for providing excellent customer service and ensuring high-quality products are available in our deli, bakery, meat, and other departments. **Key Responsibilities:** * Assist customers in...

  • Fresh Food Team Member

    2 weeks ago

    Canal Winchester, Ohio, United States Walmart Full time

    Walmart Winchester Blvd - Grocery Clerk / Deli / Bakery / Team Member / from $14 to $26-hr **Job Summary:** As a Fresh Food Associate at Walmart, you will be responsible for providing excellent customer service and ensuring high-quality products are available in our deli, bakery, meat, and other departments. **Key Responsibilities:** * Assist customers in...

  • Team Associate

    1 month ago

    Canal Winchester, Ohio, United States Panera Bread Full time

    Be Part of a Dynamic Team at Panera BreadAt Panera Bread, we're seeking talented individuals to join our team as Restaurant Team Members. As a key member of our team, you'll have the opportunity to connect with our guests, impact our growing business, and make a positive difference in your community.What We OfferCompetitive wages and team tippingEmployee...

  • Team Member

    3 weeks ago

    Winchester, Virginia, United States Chick-fil-A Full time

    Front of House Team Member OpportunityAre you looking for a dynamic and supportive work environment where you can develop valuable skills and create memorable experiences for guests? Chick-fil-A is a place where teamwork and leadership thrive in a positive, people-focused atmosphere.As a Front of House Team Member, you will be responsible for providing...

  • Team Member

    1 month ago

    Winchester, Virginia, United States Chick-fil-A Full time

    Front of House Team MemberWe are seeking a highly motivated and customer-focused Front of House Team Member to join our dynamic team at Chick-fil-A. As a Front of House Team Member, you will be responsible for providing exceptional service and creating memorable experiences for our guests.Key Responsibilities:Provide outstanding customer service and ensure a...

  • Team Member

    5 months ago

    Winchester, United States Chick-fil-A Full time

    Front of House Team Member - Chick-fil-AAre you looking for a delicious and fun working environment with a highly skilled and motivated team? Do you enjoy providing exceptional service and creating memorable experiences for guests? If so, we have the perfect opportunity for you!Chick-fil-A is more than just a restaurant - it's a place where teamwork and...

  • Kitchen Crew Member

    1 day ago

    Canal Winchester, Ohio, United States BREWDOG RETAIL LIMITED Full time

    About the RoleBREWDOG RETAIL LIMITED is on the hunt for a skilled Kitchen Crew Member to join our team. As a key member of our kitchen team, you will be responsible for delivering exceptional food service to our customers. You will work closely with our experienced management team and a crew of passionate and confident individuals to ensure that our...

  • Team Member

    2 weeks ago

    Winchester, Virginia, United States Chick-fil-A Full time

    Front of House Team MemberAre you passionate about delivering exceptional service and creating memorable experiences for guests? Do you thrive in a fast-paced, dynamic environment where teamwork and leadership development thrive?As a Front of House Team Member at Chick-fil-A, you will be responsible for providing an outstanding dining experience for our...

  • Team Member

    4 weeks ago

    Winchester, Virginia, United States FG Adams LLC Full time

    Job OpportunityWe are seeking a motivated and enthusiastic individual to join our team as a Crew Member at FG Adams LLC. As a Crew Member, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our restaurant.Key Responsibilities:Provide outstanding customer service and ensure a clean and welcoming...

  • Team Member

    1 month ago

    Winchester, Kentucky, United States Dairy Queen Full time

    Job OverviewWe're seeking a motivated and friendly Team Member to join our Dairy Queen team! As a Team Member, you'll play a key role in providing exceptional customer service and ensuring a positive experience for our guests.ResponsibilitiesProvide superior customer service and products quickly, accurately, and safelyMeet or exceed each guest's expectations...

  • Kitchen Team Associate

    2 days ago

    Canal Winchester, Ohio, United States Wingstop Full time

    Key Responsibilities:As a Wingstop Kitchen Team Member, you will play a vital role in delivering high-quality food to our guests. Your responsibilities will include preparing fresh ingredients, cooking and packaging food, and maintaining a clean and organized kitchen environment.Key Skills:Excellent communication and teamwork skills are essential for this...