Customer Service Specialist
4 weeks ago
Description
Job Description The Customer Service Specialist is responsible for learning all aspects of the Sales and Customer Service process to provide support and assistance to the primary Customer Base. EIS is growing its presence on the internet and have redesigned the company site to become a self-service hub, but most of our customers still do not know the great news We need digitally savvy, customer-focused professionals who can help our customers learn about the new site. Come and grow with us Responsibilities · Respond to and manage customer related issues including system order entry, processing incoming electronic orders, maintaining customer accounts, source products maintaining customer scheduled orders. · Manage and support customer pricing · Coordinate with Production to expedite/maintain customer orders · Coordinate with Quality and Production to ensure Quality requirements are identified · Support customer order entry, shipping instructions, and billing · Migrate existing customers placing phone orders over to ecommerce. · Assist customers with ecommerce questions, including but limited to how to fully optimize the self-service experience (placing orders, responding to chat inquiries, invoicing, tracking, order history, quotes, . · Provide feedback to management and production regarding customer needs and concerns. · Grow sales to house accounts as opportunities are presented Qualifications · Proficient in MS Office · SAP business software a plus · Requires an associate degree in related business field or equivalent work experience · Excellent persuasive and communication skills · Ecommerce experience highly preferred · Proficient analytical skills · Strong verbal and written skills · Able to work in a team environment and fulfilling objectives with minimum direct supervision · Innovative, proactive, and self-directed · Able to focus on goals and develop a work plan that produces desired results · Able to work in a fast-paced environment-
Customer Service Specialist
2 weeks ago
Rochester, United States EIS Full timeDescriptionJob Description The Customer Service Specialist is responsible for learning all aspects of the Sales and Customer Service process to provide support and assistance to the primary Customer Base. EIS is growing its presence on the internet and have redesigned the company site to become a self-service hub, but most of our customers still do not know...
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Customer Service Specialist
2 weeks ago
Rochester, United States EIS Full timeDescriptionJob Description The Customer Service Specialist is responsible for learning all aspects of the Sales and Customer Service process to provide support and assistance to the primary Customer Base. EIS is growing its presence on the internet and have redesigned the company site to become a self-service hub, but most of our customers still do not know...
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Customer Quality Specialist II
4 days ago
Rochester, United States Visron Technical Full timeDetails: Our client is a world leading contract development and manufacturing organization of pharmaceutical products. Located in France, the USA, Brazil, and China, we provide comprehensive innovation & development services to fulfil every aspect of contract pharmaceutical manufacturing needs. The Customer Quality Specialist conducts and supports problem...
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ACC Customer Support
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Rochester, United States Axelon Full timeJob Title: Client Customer Support - Maintenance Specialist Long-Term Remote Position 1. MUST pass a Microsoft Office Test with a score of 80% or better. (ONLY - Outlook and Word) 2. Strong Customer service soft skills with emphasis on interpersonal communication (customer focused) and effective listing skills 3. Experience in troubleshooting telecom issues...
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Customer Service
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Rochester, United States Direct Quote Full timeJob DescriptionJob DescriptionDirect Quote is looking for an Customer Service Manager to join our team in our local office. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The Account Manager is responsible for...
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Rochester, United States SIEMENS AG Full timeHere at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know tha Automation, Building, Specialist, Support Specialist, Service Manager, Service, Manufacturing, Retail
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Customer Service Associate
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Rochester, United States WEC Energy Group Full timeA Customer Service Associate provides efficient customer service by handling customer requests for new services, maintaining operations communications, processing work requests and maintaining records. Performs a variety of customer accounting activi Customer Service, Associate, Service, Operations, Customer, Retail
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Customer Service Associate
1 day ago
Rochester, United States The Hertz Corporation Full timeWage: $17.00/hr plus commission Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational skills Customer Service, Associate, Service, Retail, Automotive, Customer
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Account Manager
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Rochester, United States Equity Experts Full timeJob DescriptionJob DescriptionEquity Experts is a local, hyper-growing company looking to add a driven and professional Account Manager / Client Service Specialist to our team. The person will work with clients who have questions, concerns, or require information about the services provided by Equity Experts and provide solutions that fit those...
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Cashier/Customer Service
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Rochester, United States Sportsman's Warehouse Full timeDetails ID: 16942 Posted: 07/23/2023 Expires: 09/20/2024 Department: Customer Service Shift Info Type: Part-time Shift(s): Varies Hours: Varies Wage Info Wage/Salary:Hourly Wage/Hourly: $15.00 Description Purpose of Position: A Cashier/Customer Service Associate is responsible for maintaining outstanding customer service as per Company...
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Customer Service Associate
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Rochester, United States TJX Companies Full timeAll 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like wor Customer Service, Associate, Service, Customer Engagement, Support
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Technical Specialist
3 days ago
Rochester, United States TRG Full timeOur client is seeking a Technical Specialist to provide customers (internal and external) with telephone based and/or on-site project coordination, debug and repair of their robot, controller and related system peripheral equipment.RESPONSIBILITIESAbility to discuss, diagnosis, and supply repair robot operational and process problems as reported by the...
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Customer Service Advocate
4 days ago
Rochester, United States Bausch & Lomb Full time**Location:** US-NY-Rochester, New York, US * Manage, support and serve as the main customer service contact for assigned region, associated sales representatives and their customers in handling questions or problems received via phone, email, mail or fax * Closely manage processing of orders received via multiple channels, including phone, email and fax,...
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Visitor Services
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Rochester, United States New York State Tourism Industry Association Full timeLocation Date Posted 5/1/2023 Company Overview Visit Rochester is a private 501c-6 organization. It is the official destination marketing organization for Rochester and Monroe County. Its work leads to the attraction and care of 1.7 million annual visitors. Visitors include tourists, meeting and convention delegates, sporting event participants and...
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Technical Specialist
1 day ago
Rochester, United States TRG Full timeOur client is seeking a Technical Specialist to provide customers (internal and external) with telephone based and/or on-site project coordination, debug and repair of their robot, controller and related system peripheral equipment. RESPONSIBILITIES Ability to discuss, diagnosis, and supply repair robot operational and process problems as reported by the...
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311 Customer Service Supevisor
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Rochester, United States League of Minnesota Cities Full timeThe 311 Customer Service Supervisor will be responsible for getting the City of Rochester's 311 program up and running while providing supervision to assigned 311staff. This position applies customer service and public relations skills; provides dire Customer Service, Service, Retail, Customer
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Customer Service Rep II
4 days ago
Rochester, United States Goodwill of the Finger Lakes Full timeProvide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. Complete customer order requests and fulfillment, data entry, maintain customer database, researc Customer Service, Service, Skills, Retail, Customer
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Customer Service Associate I
3 weeks ago
Rochester, United States Bausch & Lomb Full time**Customer Service Associate I** **Location:** US-NY-Rochester, New York, US **Job Title:** Customer Service Associate III **Job Summary:** This role is responsible for supporting sales and distribution activities by providing superior customer service. The position will serve as a first point of contact for internal and external inquiries pertaining to...
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Customer Service Agent
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Rochester, United States PrimeFlight Aviation Services, Inc. Full time** Customer Service Agent** **Job Category****:** Airport Operations **Requisition Number****:** CUSTO02075 Showing 1 location **Job Details** **Description** As a valued member of the PrimeFlight team, you will provide safe and courteous services to various airline passengers, and assisting those with disabilities, while complying with the Air Carrier...
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Rochester, United States QED TECHNOLOGIES INTERNATIONAL LLC Full timePlans and performs activities concerned with installing, training, operating, and maintaining equipment. Acts as an interface with QED customers to include providing remote support, on-site support, and provides training to our customers. Main Duties and Responsibilities include the following. Other duties may be assigned.•Installs new equipment at...