Billing Specialist

3 weeks ago


Fall River, United States Matouk Full time

Schedule Full-Time 40 hours (Monday - Friday - 8:00am - 4:30pm).

The Billing Specialist is responsible for creating invoices for distribution to customers. They are responsible for overseeing the entire invoicing process and maintaining organized records to aid in reporting.

Main Duties & Responsibilities:

Create invoices and billing materials for orders packed during all shifts and send out to customers.

Correct orders that 2nd shift was unable to pack due to errors with addresses (mainly nu orders and web orders)

Invoice Credit Card orders and charge Credit Card on file

Contact Customer Service Department regarding declined Credit Cards

Ensure that all Credit Card orders are charged and ready to ship

Process CC refunds for credit memos

Qualification Requirements:

High School Diploma or equivalent

Strong communication, including writing, speaking and active listening

Great customer service skills, including interpersonal conversation, patience and empathy

Good problem-solving and critical thinking skills

In-depth knowledge of industry best practices

Basic math

Organization, time management and prioritization abilities

Effective computer skills and ability to use Google suite/Microsoft Office.

Type: Temporary

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