Mobile Associate

4 weeks ago

Aurora, United States T-Mobile Full time

Be unstoppable with us
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop

Job Overview
Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Job Responsibilities :

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
◦ Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
◦ Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
◦ Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
◦ Approaching service and sales needs with composure, integrity and compassion. Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
◦ How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network
◦ Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
◦ Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
◦ Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology. Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
◦ Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
◦ Successfully identify and handoff small business leads.
◦ Support team initiatives and create an inclusive environment
  Education : High School Diploma/GED (Required) Work Experience :
6 months of customer service and/or sales experience, Retail environment preferred. (Required) Knowledge, Skills and Abilities : Passionate customer advocate with the desire to be yourself when connecting and having fun doing it (Required) Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required) Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. (Required) Effective at balancing customer needs and performance goals. (Required) Licenses and Certifications :

• At least 18 years of age
• Legally authorized to work in the United States

Travel :
Travel Required (Yes/No):No

DOT Regulated :
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
 

Colorado Pay : $18.00The base hourly rate for the Mobile Associate role in this location is $18.00/hour. Within the first 90 days working at T-Mobile, Mobile Associates will receive on-the-job training and the opportunity to earn a total of $1,500 while completing training milestones. Once completed, Mobile Associates will promote to the Mobile Expert role and become eligible for incentives. The annual incentive target for a Mobile Expert is $18,000/year. Actual incentives will vary based on performance. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile’s amazing benefits, check out . 

Never stop growing
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing

  • Mobile Associate Store in Store

    4 weeks ago

    Aurora, Colorado, United States TMobile Full time

    Be unstoppable with usT-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your...

  • Pre-owned Sales Associate

    2 months ago

    Aurora, United States T-Mobile Full time

    **About us** T-Mobile is a small business in Aurora, IL. We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided The Retail Sales Representative (RSR) enjoys a fast-paced and high energy environment. Someone who can speak Spanish and English as this is a heavy Spanish speaking community.As an...

  • Pre-owned Sales Associate

    1 day ago

    Aurora, United States T-Mobile Full time

    **About us** T-Mobile is a small business in Aurora, IL. We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided The Retail Sales Representative (RSR) enjoys a fast-paced and high energy environment. Someone who can speak Spanish and English as this is a heavy Spanish speaking community.As an...

  • Mobility Technician

    2 days ago

    Aurora, United States US Health Services Full time

    Description Location: UCHealth Anschutz Inpatient Pavilion, US:CO:Aurora Department: Ace Unit FTE: PRN, 0.0, 0.00 hours per pay period (2 weeks) Shift: Days Pay: $18.54 - $24.10 / hour. Pay is dependent on applicant's relevant experience Summary: Supports patient care by providing highly skilled patient mobility specific to their mobility score and goal...

  • Mobility Technician

    2 weeks ago

    Aurora, United States UCHealth Full time

    Description Location: UCHealth Anschutz Inpatient Pavilion, US:CO:Aurora Department: Ace Unit FTE: PRN, 0.0, 0.00 hours per pay period (2 weeks) Shift: Weekend Pay: $18.54 - $24.10 / hour. Pay is dependent on applicant's relevant experience Summary: Supports patient care by providing highly skilled patient mobility specific to their mobility score and goal...

  • Recovery Support Specialist

    2 weeks ago

    Aurora, United States Association for Individual Development (AID) Full time

    Recovery Support Specialist - Mobile Crisis Response Team Since 1961, The Association for Individual Development (AID) has served individuals with developmental, intellectual, physical and/or mental health challenges, those who have suffered a trauma, and those at risk. As a non-profit organization, our mission is to empower people with physical,...

  • Case Manager MHP

    3 weeks ago

    Aurora, United States Aid Cares Full time

    Since 1961, The Association for Individual Development (AID) has served individuals with developmental, intellectual, physical and/or mental health challenges, those who have suffered a trauma, and those at risk. As a non-profit organization, our mission is to empower people with physical, developmental, intellectual, and mental health challenges to enjoy...

  • Case Manager MHP

    2 months ago

    Aurora, United States Aid Cares Full time

    Since 1961, The Association for Individual Development (AID) has served individuals with developmental, intellectual, physical and/or mental health challenges, those who have suffered a trauma, and those at risk. As a non-profit organization, our mission is to empower people with physical, developmental, intellectual, and mental health challenges to enjoy...

  • Warehouse Associate

    2 weeks ago

    Aurora, United States Capstone Logistics Full time

    Shift: 2nd Shift - 3pm Start Time Compensation: Potential to earn over $ paid weekly! Aurora, CO $-$+ / Weekly 2nd Shift - 3pm Start People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through...

  • Warehouse Associate

    4 weeks ago

    Aurora, United States Capstone Logistics Full time

    Shift: 2nd Shift - 3pm Start Time Compensation: Potential to earn over $1100 paid weekly! Aurora, CO $600-$1800+ / Weekly 2nd Shift - 3pm Start People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through...

  • Warehouse Associate

    3 weeks ago

    Aurora, United States Capstone Logistics Full time

    Shift: 2nd Shift - 3pm Start TimeCompensation:Potential to earn over $1100 paid weekly!Aurora, CO $600-$1800+ / Weekly 2nd Shift - 3pm Start People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency...

  • Warehouse Associate

    4 weeks ago

    Aurora, United States Capstone Logistics Full time

    Shift: 2nd Shift - 3pm Start TimeCompensation:Potential to earn over $1100 paid weekly!Aurora, CO $600-$1800+ / Weekly 2nd Shift - 3pm Start People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency...

  • Warehouse Associate

    4 weeks ago

    Aurora, United States Capstone Logistics Full time

    Shift: 1st shift / 3am-3pm / Sunday-Wednesday 3rd shift / 3pm-3am / Wednesday-Saturday Compensation: Potential to earn over $ paid weekly! Aurora, CO $-$+ / Week 1st shift  : 3am-3pm / Sunday-Wednesday 3rd shift  :3pm-3am / Wednesday-Saturday People want to work at Capstone because of our high-performance culture. We build strong...

  • Warehouse Associate

    3 weeks ago

    Aurora, United States Capstone Logistics Full time

    Shift: 1st shift / 3am-3pm / Sunday-Wednesday 3rd shift / 3pm-3am / Wednesday-Saturday Compensation: Potential to earn over $ paid weekly! Aurora, CO $-$+ / Week 1st shift  : 3am-3pm / Sunday-Wednesday 3rd shift  :3pm-3am / Wednesday-Saturday People want to work at Capstone because of our high-performance culture. We build strong...

  • Warehouse Associate

    3 weeks ago

    Aurora, United States Capstone Logistics Full time

    Shift: 1st shift 5:00am - Finish Schedule set at time of hire Compensation:Potential to make $1200 weeklyLocation: Aurora CO 80019 Looking for past Warehouse experience. Will train 1st shift 5 AM-Finish/ Schedule set at time of hire Pay: Potential to make up to and over $1200 weekly (Production) Paid weekly This is a direct hire position with Capstone...

  • Warehouse Associate

    1 day ago

    Aurora, United States Capstone Logistics Full time

    Shift: 1st shift 5:00am - Finish Schedule set at time of hire Compensation: Potential to make $ weekly Location: Aurora CO Looking for past Warehouse experience. Will train 1st shift 5 AM-Finish/ Schedule set at time of hire Pay: Potential to make up to and over $ weekly (Production) Paid weekly This is a direct hire position with...

  • Diesel Technician/Mechanic

    4 weeks ago

    Aurora, United States Penske Logistics Full time

    Job Description: Diesel Technician/Mechanic - Mobile Refrigeration (Thermo-King/Carrier) Working location: 6310 Byrd Dr, Loveland, CO 80538 Position Summary: A Penske Refrigeration Technician will diagnose, overhaul, adjust, and repair all series of motor truck and trailer equipment with the primary focus on all refrigeration unit maintenance equipment...

  • Shipping and Receiving Associate

    1 month ago

    Aurora, United States Celebration Chevrolet Full time

    As a Shipping and Receiving Associate at Celebration Chevrolet, you will guide our parts department ensuring that all parts received are accounted for, processed correctly and put away in the correct area. We will rely on you to be a brand ambassador for Celebration and for GM, always promoting our products, services, people, and experiences. In this role,...

  • Sales Associate

    3 weeks ago

    Aurora, Colorado, United States EXPRESS Full time

    OverviewAbout Express, Inc.Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We...

  • IT Support Associate

    3 days ago

    Aurora, United States HelloFresh Full time

    At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries...