Engineer, AI/ML

2 weeks ago

Sunrise, United States American Express Full time

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us a crucial part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to tackle ambitious problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

How will you make an impact in this role?

The successful candidate for this role will be responsible for developing and implementing powerful AI solutions using generative AI techniques and working with large-scale datasets. You will collaborate with multi-functional teams to design, develop, and deploy highly scalable and fault tolerant AI applications and models that drive innovation and enhance efficiency in customer servicing space. We are seeking a highly skilled and experienced EngineerI/II with expertise in Generative AI, AI/ML, Java, and Python to join us in Global Servicing Technology.

Responsibilities:

Develop and implement generative AI Applications using Java and Python and leading industry tools and frameworks. Collaborate with data scientists and engineers to design and optimize AI/ML solutions. Conduct research and stay up-to-date with the latest advancements in generative AI and AI/ML technologies. Analyze large-scale datasets to identify patterns, trends, and insights that can be used for AI model development. Optimize and fine-tune AI models to improve performance, accuracy, and efficiency. Work closely with product managers and partners to understand business requirements and translate them into technical solutions. Collaborate with software engineers to integrate AI models into existing servicing applications and ensure scalability and reliability.  Conduct code reviews and provide technical guidance and mentorship to junior team members. Stay abreast of industry standard methodologies and emerging trends in AI/ML, Java, and Python development. Participate in multi-functional team meetings and brainstorming sessions activities to cultivate innovation and continuous improvement. Cloud Technology Utilization: Leverage cloud platforms for ML and data engineering solutions. CI/CD Implementation: Implement and manage Continuous Integration and Continuous Deployment (CI/CD) processes. Banking Data Expertise: Utilize knowledge of banking data for relevant data engineering tasks. Working in Agile Environments: Experience with Agile methodologies and practices. Problem-Solving and Troubleshooting: Strong analytical skills to tackle problems and solve issues.

Qualifications & Skills:

Degree in Computer Science with 5+ years in experience or equivalent Proficient in Programming Languages: Proficiency in programming languages such as Python, Java, Scala, and others. Proficient in writing clean and efficient code to implement machine learning algorithms. Deep understanding of various machine learning algorithms such as regression, classification, clustering, and deep learning Familiarity with popular ML frameworks such as TensorFlow, PyTorch, or scikit-learn Big Data Platform Proficiency: Skilled in working with Big Data platforms and Big Data lakes. Cloud Knowledge: Understanding of cloud computing technologies. Banking Data Knowledge: Familiarity with banking data structures and requirements. Ability to create scalable, reliable, and efficient solutions that meet business requirements. Continuous Learning: Commitment to staying updated with industry trends. A problem solver, open to learning Should have experience in troubleshooting, optimizing, solutioning and keeping up with evolving technologies - as a leading member of the team Ability to effectively communicate technical concepts to both technical and non-technical audiences.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

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