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Patient Access Representative, Bilingual, FT, Paradise Call Center
4 months ago
Job Summary:
Facilitates the initial contact with the patient and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.
Job Requirements:
Education and Work Experience:
High School Education/GED or equivalent: Preferred Associate's/Technical Degree or equivalent combination of education/related experience: PreferredEssential Functions:
Facilitates the patient admission process including collection of patient information and financial data. Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date. Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions. Performs other job-related duties as assigned.Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.
