![Norwich University](https://media.trabajo.org/img/noimg.jpg)
Cashier & Customer Care Support
2 weeks ago
Job Description:
This is a 40 hour per week and 52 weeks per year 1.0 FTE position.
Salary: $17.00/hour or more depending on experience.
Essential Functions
Performs essential administrative functions to maintain accuracy of student accounts by assisting with posting payments, issuing refunds, updating, and monitoring student payment plans. Enters Account ReceivablesProcesses non student deposits/paymentsIssues travel advances to staff or studentsHandles cashScans bank deposits. Assists students and parents on financial or account matters via phone, email, and in person. Assists students and family members with navigating third party systems while providing clear instructions on how to use those systems. Reviews cashiering sessions for accuracy. Coordinates and maintains the day-to-day functions of student accounts. Enforces Norwich policies as related to student accounts to include placing financial holds, registration holds, and diploma hold releases. Assists with and understands configurations of internal systems.Other Functions
Maintains confidentiality of sensitive or private information. Communicates with employees, students, and others in a respectful and clear manner. Serves on University committees, councils, workgroups, or other designated bodies as assigned. Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software. Speaks, reads, and writes in English. Communicates by telephone, email, letter, in person, or other means or device. Performs other tasks as assigned by supervisor.
Requirements:
Environmental Conditions
Indoor work at a computer workstation Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.-
Northfield, United States Norwich University Full time**Location**:Northfield, VT **Category**:Staff **Posted On**:Thu May 16 2024 Fulfills the mission of Norwich University by providing exceptional customer service through interaction with students, families, and external contacts regarding inquiries on all aspects of a student's account. Performs essential administrative functions to maintain the quality and...
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