Lobby Attendant

The Lobby (Attendant) ensures a fluent and pleasant experience for the customer while in the restaurant.

Requirements

• Must be 18 years of age or older
• Preferred: Fluent in English & Spanish
• Preferred: 1+ year of experience in similar roles
• Ability to lift and push 50 lbs.
• Ability to stand for long periods
• Flexibility to work nights, weekends, and holidays
• Must follow the company Personal Care and Hygiene policies
• Must be able to produce authorized U.S. work documents

Key Responsibilities

• Welcomes the customer
• Assist with packaging bread, tortillas, cookies, sauces and other products
• Takes orders to the respective tables
• Picks up and maintains order in the assigned tables (cleaning dining room tables)
• Ensuring customer satisfaction is met by promoting restaurant survey
• Ensuring the restrooms are clean and fully stocked
• Sweep and mop dining room
• Cleaning windows
• Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils.
• Follows and abides by all safety rules, policies, and procedures

Expected Behaviors

• Be Service OBSESSED, provides help to the customer whenever needed
• Friendly, welcoming attitude
• Energetic Team Player
• Must have great interpersonal communication skills to work with others
• Sense of urgency
• Attention to details that will make a memorable visit for a customer
• Proactively help where it is most needed in the restaurant