Jr. Program Manager

Found in: Talent US C2 - 2 weeks ago

Orange Park, United States Aero-Hose Full time

Description

: The Jr. Program Manager position is responsible for delivering world class customer service to Aero-Hose, Corp. customers. This includes but not limited to handling sales calls and emails, processing customer quotes and orders and preparing shipping paperwork while following Aero-Hose, Corp.’s mission and core values.

Essential Duties and Responsibilities:

• Remain fully knowledgeable of the policies, procedures and processes of Aero-Hose, Corp., and its mission.

• Promptly answer all customer calls and emails, determine customer’s request, and provide a quote to the customer in a timely matter.

• Quote follow-up with the customer.

• Data entry into but not limited to, Quote Database and QuickBooks.

• Prepare shipping paperwork for customer’s orders.

• Establish and maintain positive relationships with Aero-Hose, Corp. customers by accurately assessing needs and providing accurate information in a timely fashion.

• Complete work assignments within assigned deadlines, on time and with minimal errors to ensure quality customer experiences.

• Conduct both verbal and written communication in an effective, appropriate, positive, and informative manner to ensure quality customer experiences.

• Ability to work quickly and accurately with great attention to detail.

Education and Experience Requirements:

• Bachelor's Degree in Business Administration or in a related field from an accredited college or university.

• Minimum 1 year’s customer service experience, preferably in an Inside Sales environment.

• Prior experience utilizing Microsoft Office software to prepare correspondence, develop reports and enter customer data.

Benefits: We are proud to provide one of the most comprehensive benefit programs. Our benefits package includes life insurance and long-term disability at little or no cost to our employees; paid continued education, voluntary benefits, including health insurance which the company subsidizes a significant portion of the premium, dental, vision, short term disability and supplemental insurance; generous employer funded 401(k).

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.

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