Customer Reporting Associate

1 month ago

Great Falls, United States D.A. Davidson Full time
Description

Summary/Function:
The Customer Reporting Associate maintains client account information including cost basis updates, support of performance reporting and participates in the process of client monthly statement production and distribution. Will aid and support Wealth Management and work with other areas within Operations to ensure client accounts report clear and accurate activity details.

Experience and Skills

Qualifications:
* Tax experience or knowledge of how tax lots are affected by reorganizations a plus
* Prior experience working in an office setting
* Ability to operate various office machines (fax, copier, adding machine, PC etc.)
* Strong background in Microsoft Word, Excel and Access
* Strong math skills
* Detail oriented
* Strong writing skills
* Follow policies and procedures; maintain client confidentiality
* Communicate in a clear and service oriented manner; use appropriate, professional language and grammar to effectively exchange ideas and information
* Ability to proactively work with both external and internal clients; relate with others in a professional manner in order to accomplish work responsibilities and objectives
* Ability to maintain regular, predictable attendance

Duties:
Level 1
* Maintain client cost basis information on the cost basis reporting system in accordance with IRS cost basis regulations
* Research and update cost basis, transferring both internally and externally
* Manage daily report monitoring and updating as needed
* Monitor the transferring of cost basis and update client accounts; work on internal and external client transfers, including but not limited to, ACAT and Non-ACT transfers
* Achieve a basic knowledge of the client statements and confirms.
* Achieve a basic knowledge of securities and security master.

Level 2
* Assist in the maintenance and monitoring of Performance Reporting
o Works with Wealth Management and vendor
o Medium level of responsibility
o Low risk level

* Participate in the production and processing of the monthly client statement; maintain security pricing, perform price research and follow the pricing policy:
o Works with Wealth Management, pricing vendor, statement vendor, Supervisor/Manager
o High level of responsibility; pricing securities and maintaining the accuracy of this information requires significant attention to detail and knowledge
o High risk level
* Answer client statement, confirm and performance reporting questions:
o Works with Wealth Management
o Medium level of responsibility
o Low risk level
* Review and interpret tax consequences of reorganizations and other corporate actions in conjunction with the Managed Assets department:
o Works with Wealth Management, BETA, Reorg Department, Managed Asset Department, Vault (certificates), and outside firms to agree to how reorg should be run
o High level of responsibility; involves multiple levels of communication with Wealth Management, other firms in our BETA region, possibly Managed Assets, Reorg Department and the Vault regarding how to run the reorg
o High risk level; involves interpreting and updating client accounts for corporate actions
* Perform any other duties as assigned

What we offer:
Competitive salary plus excellent benefits and perks including, but not limited to:
* Medical, Dental and Vision
* Company 401(k)and ESOP contribution
* Generous sick, vacation, and maternity/parental leave
* Paid holidays
* Professional Development Opportunities
* Tuition Reimbursement ($15,000 lifetime cap)
* Discounted personal insurance including home, auto and recreational vehicles
* Charitable gift-matching program
* Davidson Day of Giving - Our tradition of positively impacting communities in which we live and work.

D.A. Davidson has been in business for over 87 years As an employee-owned company, our success is driven by our high standards of business ethics, integrity and the belief that our Associates are our most important assets. We hope you will consider joining us

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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