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Administrator | Tri-County Hospital

4 months ago

Whitehall, United States Gundersen Health System Full time

Description

:

The Administrator is responsible for the management, control and efficient operation of Area Hospital and Clinics. The Administrator provides vision, strategic leadership and administrative direction for continuous improvement and development of these areas. This position assumes overall management authority, responsibility and accountability. Within twelve months of assuming this position, the Administrator will be expected to make best efforts to maintain a personal residence within the organization’s service area.

STRATEGIC RELEVANCE -- SUMMARY

To advance its position as an innovator and leading health care system, Gundersen Health System (GHS) must continue to demonstrate superior outcomes, provide seamless delivery of care, and ensure competitive cost structures. It must also stay at the cutting edge of emerging technologies and new delivery models that will transform healthcare. The System must anticipate and respond effectively to evolving market and environmental trends, (e.g., shifts in payment models, value-based purchasing, transparency of outcomes and information technology) that will impact the delivery of health care services.

The Administrator is responsible for proactively identifying these forces and trends, for anticipating their impact on GHS, for ensuring effective response from their AOR (area-of-responsibility), for influencing the System as a whole. The Administrator collaborates with senior management and others to establish and achieve GHS’ strategic mission and goals: 1) demonstrate superior quality and safety through the eyes of patients and caregivers; 2) demonstrate superior service through the eyes of patients and colleagues; 3) attract, develop and retain a talented and engaged workforce; 4) demonstrate affordability of care; and 5) achieve programmatic growth. The Vice President ensures alignment across System strategies and AOR management and staff.

POSITION DUTIES AND RESPONSIBILITIES

The Administrator is specifically responsible for:

1.0 Organizational Strategy and Implementation -- Recognizing market trends, judging their impact on GHS, developing responsive strategic and operational plans across the organization and within their AOR, articulating these plans, and ensuring the understanding, alignment and commitment of all staff.

2.0 Fiscal Management -- Initiating, overseeing, and developing processes to ensure accountability for effective operations and resource management.

3.0 Human Resource Management -- Ensuring that systems and processes are in place to: select, engage, align, develop, motivate, manage, and retain a team of highly skilled managers and staff.

4.0 Excellence in Service and Clinical Quality -- Achieving seamless delivery of quality patient care and safety, excellence in patient experience and customer service.

5.0 Organizational Leadership -- Providing leadership and accomplishing objectives by ensuring the integration of processes and initiatives while modeling collaboration.

KEY ACCOUNTABILITIES:

Organizational Strategy and Implementation

1.1 Collaborates with other Administrators to study and understand external market financial, economic, and industry data, identifying market opportunities and threats.

1.2 Provides vision and direction to AOR leadership in the design, development, and implementation of clinically and fiscally responsive program goals and objectives.

1.3 Ensures ongoing monitoring of continuous improvement and evaluates and makes recommendations regarding strategic changes required to respond to trends in market demand, research, regulatory standards, and clinical practice.

1.4 Ensures the establishment of clear and consistent performance standards and installs and monitors management policies and systems to ensure that excellence and continuous quality improvement forms the basis for all activities.

1.5 Ensures that resources are prioritized and in place (i.e., staff, facilities, equipment, supplies, technology, data, and processes, etc.) and properly utilized to achieve System and AOR objectives through effective and efficient operations.

1.6 In conjunction with AOR and GHS leadership, oversees the improvement of key processes and optimizes resources, leading to elimination of variability in cost and quality.

1.7 Develops effective referral network with physicians and hospitals and maintains collaborative relationships with major purchasers of healthcare.

Fiscal Management

2.1 Establishes operational targets and participates in planning along with other members of the GHS management team to establish and manage System and AOR fiscal targets required to deliver cost-effective, quality services.

2.2 Develops and presents comprehensive analysis for financial and programmatic recommendations for Team/Division and GHS leadership consistent with System processes and goals.

2.3 Conducts ongoing monitoring of financial performance, initiates analysis, and evaluates and approves recommendations regarding change required to achieve established fiscal targets.

2.4 Articulates and communicates the rationale for financial decisions ensuring a high level of understanding among AOR management, staff and clinicians.

2.5 Ensures management and staff compliance with financial decisions.

Human Resource Management

3.1 Creates vision and provides leadership in a collaborative environment that offers job satisfaction, performance recognition, and that stimulates innovative thinking and cross-functional teamwork to accomplish objectives.

3.2 Clearly establishes expectations for high level performance and holds AOR management accountable for achieving them.

3.3 In collaboration with the Human Resources Department, monitors trends that have human resource implications, and ensures the efficacy of systems/ processes for recruiting, retaining, developing, and motivating staff and leadership talent to meet patient, regulatory, fiscal, and developmental requirements.

3.4 Ensures the effective integration of progressive change and conflict management.

3.5 Creates a climate that ensures respect, teamwork, open communication, and professional recognition among a diverse workforce.

Excellence in Service and Clinical Quality

4.1 Ensures the implementation of processes to collect relevant clinical quality, patient safety and financial indicator data which serves as a reliable proxy for clinical effectiveness cost, and quality of services.

4.2 Oversees the monitoring and analysis of system-wide trends in customer satisfaction and patient experience, clinical quality outcomes, patient safety and cost using data systematically to develop solutions and guide change in system-wide practices.

4.3 Ensures that confidentiality of patient, staff, and appropriate management data is maintained, and delivers immediate and certain consequences when confidentiality is compromised.

5.0 Organizational Leadership

5.1 Promotes the organization to all constituencies by interpreting and communicating GHS mission, vision, and values, acting as a loyal, supportive, and informed spokesperson for the Team/Division and the System.

5.2 Collaborates with other System leaders and professionals to identify, reduce, and eliminate barriers within the system and external environment which may negatively impact the cost and quality of services

5.3 In the spirit of collaboration and organizational success, promotes the visibility of AOR leadership throughout the organization.

5.4 Provides the vision to establish a positive learning environment for students, interns, and residents working within their AOR, collaborating with academic programs, while ensuring patient safety.

5.5 Identifies areas for self-development and actively seeks opportunities and resources to meet developmental objectives.

KEY INTERFACES:

The Administrator interacts primarily with the following interfaces:

Patients Families

The Administrator interacts secondarily with the following interfaces:

Non-GHS clinicians and organizations Vendors/suppliers Educational and regulatory organizations Charitable and community organizations Media General public

The Administrator interacts primarily with the following interfaces:

Department Heads Other Administrators, Vice Presidents and Chiefs Directors and Executive Directors

The Administrator interacts secondarily with the following interfaces:

CEO Other functional leadership Team/Divisional managers AOR staff Other System Staff

DECISION MAKING AUTHORITY & RESPONSIBILITY

The Administrator has the responsibility to contribute to GHS strategic objectives. This person is responsible for achieving organizational results. They are also responsible for reviewing goals, assessing progress, and making appropriate course corrections. This person has the authority to formulate and execute AOR vision, objectives, and strategies consistent with the System’s mission, vision and goals. This person determines which resources are needed and facilitates the acquisition or allocation of resources where indicated.

The Administrator has the authority to initiate and make change in AOR practice standards, processes and system to ensure optimal, cost-effective health care delivery. This individual facilitates the resolution of management, clinician, and policy issues within agreed upon financial and regulatory limits. The Administrator formulates and enforces policy, consistent with GHS standards. This person coaches, monitors, and documents management performance, and makes recommendations for compensation strategy and promotion. The Administrator represents GHS and their Team/Division within the System and in the external community.

Education and Learning:

REQUIRED

Master's degree in Healthcare/Hospital Administration or a health-related field or a business-related field

Work Experience:

REQUIRED

8-10 years of senior leadership experience and leadership in a critical access hospital

Age Specific Population Served:

Nonage Specific (N/A)

OSHA Category:

Category III - No employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

Environmental Conditions:

Not substantially exposed to adverse environmental conditions (as in typical office or administrative work).

Physical Requirements/Demands of the Position:

Sitting Frequently (34-66% or 5.5 hours)

Static Standing Rarely (1-5% or .5 hours)

Walking/Standing Occasionally (6-33% or 3 hours)

Driving Occasionally (6-33% or 3 hours)

Reaching - Below Shoulder Occasionally (6-33% or 3 hours)

Repetitive Actions - Pinch Forces Rarely (1-5% or .5 hours)

Repetitive Actions - Fine Manipulation Occasionally (6-33% or 3 hours)

If you need assistance with any portion of the application or have questions about the position, please contact or call --

Equal Opportunity Employer