Medical Assistant

6 days ago

Glen Burnie, United States University of Maryland Medical System Full time
Job Description

General Summary

Under general supervision, the Float Medical Assistant will be responsible for a variety of functions as they relate to front and back offices duties as well as patient referrals, patient care and medical records in the various clinics where help is required. Percentage of time in each function will vary according to the patient caseload and business need of Baltimore Washington Medical Center (BWMC).

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  1. Office Assistant Function:
    • Greets patients courteously and promptly.
    • Assures that all patients are registered and that all demographic information is updated.
    • Verifies patient insurance information and updates in the system.
    • Assures all patients paperwork is correct and put in the patients chart for the physicians.
    • Batches up encounters and process for the billing department daily.
  2. Referral Function:
    • Performs all data entry, ICD10 CM coding of outpatient referrals. Reviews all outpatient referrals for benefit coverage, eligibility and appropriate providers for various managed care contracts in timely and efficient manner.
    • Serves as a contract resource for providers and staff. Attends meetings and managed care training sessions as necessary to support managed care contracts.
    •  Answers telephone referral requests and coordinates authorization process with payers and providers. Reviews pending claims for authorization and coordinate resolution of payment with Managers.
    • Maintains adequate supply of referral forms and manuals to meet the needs of patients and staff.
  3. Medical Assistant Function:
    • Gathers and documents brief history and chief complaint in the medical record. To include medication documentation, and other orders as instructed by the practice. Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider. This includes taking vitals, blood pressure and temperature.
    • Performs routine office testing, including but not limited to; urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure. Obtains necessary blood and urine specimens.
    • Assists provider with procedures and minor surgical procedures. Administers and documents injections and other medications given. Sterilizes all reusable instruments and equipment as needed.
    • Assists provider with clarification of patient instruction such as, diagnostic test preparation, and medication administration.
    • Maintains necessary supplies in clinical area.
  4. Medical Records Function:
    • Assembles patient medical records, portions of medical records and loose reports/documents in pre-established filing order preparing them for filing according to specific practice guidelines. Files individual patient reports into appropriate medical records.
    • Files medical records in the established order, generally terminal digit, in the appropriate file locations.
    • Assigns medical record numbers for new patient records by searching for old/existing medical record number or creating a new one.
    • Handles, and refers as appropriate, telephone calls and walk-in requestors, e.g. visitors, patients and physicians requesting medical record information, and correspondence information.
    • Follows UMMS and departmental policies and procedures, as well as relevant medical records regulations, with particular respect to medical records and release of patient information.
  5. Performs related duties as required.

Qualifications

Education and Experience

  1. High School Diploma or equivalent (GED) is required.
  2. Completion of an accredited Medical Assistant Program is required. Nursing Assistant Certification will be accepted in lieu of the Medical Assistant course certificate. Additional course work in medical terminology, date entry, ICD-10 coding preferred.
  3. CPR certification is required.
  4. One to two years’ experience in a physician practice is required.

Knowledge, Skills and Abilities

  1. Knowledge of CRT data entry required. Knowledge of applicable PC software preferred; ability to learn required. Ability to operate routine office equipment
  2. Knowledge of terminal digital filing, telephone etiquette and organization skills for tracking medical records and maintaining a fast-paced work environment.
  3. Effective oral and written communication skills are necessary to work with practice staff in a courteous and effective manner when responding to requests.
  4. Must be willing to rotate between all BWMC sites for PRN coverage as determined by manager, using own mode of transportation.

Working Conditions

  1. Weekend, shift work, holiday, on-call, and overtime may be required.
  2. Work is primarily performed in a physician practice environment involving a high volume of public contact.
  3. Work requires lifting of medical records up to 25 pounds, approximately 20% of the time, and walking and standing approximately 75% of the time.
  4. Potential exposure to body fluids due to patient contact.

Patient Safety

Ensures patient safety in the performance of job functions and through participation in facility, department or unit patient safety initiatives.

  1. Takes action to correct observed risks to patient safety.
  2. Reports adverse events and near misses to appropriate management authority.
  3. Implements policies, procedure, and standards consistently in the performance of assigned duties.
  4. Develops effective working relationships and maintains good communication with other team members.
  5. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.


Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Medical Assistant II

    4 weeks ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job SummaryWe are seeking a highly skilled and compassionate Medical Assistant II to join our team at the University of Maryland Medical System. As a Medical Assistant II, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesAssist physicians and nurses with patient care, including taking...

  • Certified Medical Assistant II

    7 days ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job SummaryAs a Medical Assistant II at the University of Maryland Medical System, you will play a vital role in delivering exceptional patient care. Under the direct supervision of a physician, you will assist in the delivery of patient care, perform delegated medical tasks, and provide support to nursing staff. This is an excellent opportunity to develop...

  • BW Medical Assistant II

    1 month ago

    glen burnie, United States University of Maryland Medical System Full time

    Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated...

  • Medical Imaging Assistant

    2 weeks ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Medical Imaging Assistant to join our team at the University of Maryland Medical System. As a Medical Imaging Assistant, you will play a vital role in supporting our Imaging Team by performing various tasks related to patient registration, scheduling, and patient information tracking.**Key...

  • Medical Assistant

    2 weeks ago

    Glen Burnie, Maryland, United States Patient First Full time

    Job SummaryWe are seeking a highly skilled and compassionate Certified Nursing Assistant (CNA) to join our team at Patient First. As a CNA, you will play a vital role in providing exceptional patient care and supporting our healthcare team.ResponsibilitiesLocate patients, obtain accurate vital signs, and triage patients as neededAssess patients' medical...

  • Medical Office Assistant

    1 month ago

    Glen Burnie, Maryland, United States Johns Hopkins HealthCare Full time

    Medical Office Assistant OpportunityAt Johns Hopkins HealthCare, we are committed to delivering exceptional patient care and service. As a Medical Office Assistant, you will play a vital role in ensuring the smooth operation of our Glen Burnie Family Practice.Key Responsibilities:Provide exceptional customer service to patients and familiesCoordinate patient...

  • Certified Medical Assistant II

    2 weeks ago

    glen burnie, United States University of Maryland Medical System Full time

    Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated...

  • Certified Medical Assistant II

    3 weeks ago

    Glen Burnie, United States University of Maryland Medical System Full time

    Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated...

  • Certified Medical Assistant II

    3 weeks ago

    glen burnie, United States University of Maryland Medical System Full time

    Experience the highest level of appreciation at UM Baltimore Washington Medical Center — named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence® designated...

  • Medical Office Assistant

    2 weeks ago

    Glen Burnie, Maryland, United States Johns Hopkins HealthCare Full time

    Medical Office Assistant OpportunityAt Johns Hopkins HealthCare, we are committed to delivering exceptional patient care and service. As a Medical Office Assistant, you will play a vital role in ensuring the smooth operation of our Glen Burnie Family Practice.Key Responsibilities:Provide exceptional customer service to patients and familiesCoordinate patient...

  • Certified Medical Assistant II CMA Outpatient OBGYN Professional

    6 days ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job SummaryUniversity of Maryland Medical System is seeking a Certified Medical Assistant II CMA Outpatient OBGYN to join our team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and supporting the delivery of medical services.Key ResponsibilitiesAssist physicians during physical exams and procedures,...

  • Medical Assistant/Phlebotomist

    7 days ago

    Glen Burnie, Maryland, United States Life Line Screening Full time

    Job OverviewLife Line Screening is seeking skilled Phlebotomists to join our community healthcare team. As a Phlebotomist, you will play a critical role in providing high-quality patient care and ensuring the accuracy of blood samples.Key ResponsibilitiesReview patient records for accuracy and completeness.Label and ensure all samples are accurately...

  • Medical Office Coordinator

    2 weeks ago

    Glen Burnie, Maryland, United States Medical Clinic Office Full time

    Job Title: Medical Administrative AssistantAre you a highly organized and detail-oriented individual with excellent communication skills? We are seeking a Medical Administrative Assistant to join our team at the Medical Clinic Office.Job SummaryThe Medical Administrative Assistant will be responsible for maintaining day-to-day operations of in-office...

  • Medical Assistant

    1 week ago

    Glen Burnie, Maryland, United States Family Practice Full time

    Job SummaryWe are seeking a skilled Certified Medical Assistant to join our team at Family Practice in Glen Burnie, MD. The ideal candidate will have a minimum of 2 years of experience in a medical setting, with a strong background in pediatrics and internal medicine. Key responsibilities include obtaining vitals, rooming patients, and assisting doctors with...

  • Telephone Assistant

    4 weeks ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job Title: Telephone AssistantAt the University of Maryland Medical System, we are seeking a skilled Telephone Assistant to join our team. As a key member of our Telecommunications Department, you will provide exceptional customer service to physicians and patients, utilizing your knowledge of telephone switchboard operations.Job Summary:This is a dynamic...

  • Medical Professional

    1 month ago

    Glen Burnie, Maryland, United States University of Maryland Medical Center Baltimore Washington Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse to join our team at the University of Maryland Medical Center Baltimore Washington. As a Licensed Practical Nurse, you will play a vital role in providing high-quality patient care and contributing to the success of our medical center.ResponsibilitiesProvide direct patient care under the...

  • Physical Therapist

    2 weeks ago

    Glen Burnie, Maryland, United States Core Medical-Perm Full time

    Core Medical-Perm is seeking a Physical Therapist to join their team in Glen Burnie, Maryland. The ideal candidate will have a strong background in physical therapy and be able to work effectively in a fast-paced environment.Job Requirements:Willingness to accept new graduates or candidates with any experienceAbility to work 40 hours per weekFlexibility to...

  • Bilingual Medical Assistant/Front Desk Coordinator

    1 week ago

    Glen Burnie, Maryland, United States Innovative Treatment Centers LLC Full time

    Job SummaryWe are seeking a highly skilled Bilingual Medical Assistant/Front Desk Administrator to join our team at Innovative Treatment Centers LLC.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively interact with patients, insurance companies, and medical staff.The successful candidate will...

  • Pharmacy Assistant

    6 days ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job SummaryAs a Pharmacy Technician with the University of Maryland Medical System, you will play a vital role in the formulation, preparation, and delivery of medications and pharmaceutical supplies under the supervision of Pharmacists.Key ResponsibilitiesAssist Pharmacists in the preparation and dispensing of medications and pharmaceutical...

  • Travel Physical Therapy Assistant

    2 weeks ago

    Glen Burnie, Maryland, United States Aureus Medical Group - Therapy Full time

    Job Title: Physical Therapy AssistantAureus Medical Group - Therapy is seeking a skilled Physical Therapy Assistant to join their team for a travel assignment in Glen Burnie, Maryland.Job Description & RequirementsSpecialty: Physical Therapy AssistantDiscipline: TherapyDuration: 15 weeks40 hours per weekShift: 8 hoursEmployment Type: TravelEstimated...