Solar Consultation Scheduler

4 months ago


Oakland, United States BDS Connected Solutions Full time

Overview

WHAT WE OFFER

Weekly pay and early wage access - get paid when you need it 401(k) with employer match Paid sick time Paid training Employee assistance program Employee discounts Referral bonus Opportunity to work with a growing company that actively rewards and promotes its employees

WHAT YOU'LL DO

Warmly greet customers and provide detailed information about solar consultation services Engage with customers to understand their interests and schedule appointments for solar consultations Accurately log and confirm all scheduled appointments and assist customers with scanning a QR code to open a webpage Complete daily reports in BDS Insight Center to ensure proper timekeeping and reporting Log into the vendor portal upon arrival Maintain high levels of customer satisfaction through excellent service Adhere to established attendance and punctuality standards Complete administrative tasks related to appointment scheduling efficiently and timely Other duties as assigned by management Build/maintain solid relationships with retail partners and provide support to build brand loyalty

WHAT YOU'LL BRING

Education and Experience:

High school diploma or equivalent required At least 6 months of retail sales experience or customer service required; direct experience within the wireless or Solar field is a plus

Skills and Attributes:

Strong verbal communication skills Excellent customer service skills Self-motivated with the ability to work independently Organized with strong attention to detail Ability to adapt to changing environments and customer needs Must possess and be proficient in using a smartphone Reliable transportation is required

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employees are required to:

Regularly talk, sit, stand, walk, hear, repetitive use of hands/arms, legs and grasp Able to consistently remain on feet for long periods (5+ hours) Occasionally walk and sit Continuous hand/eye coordination and fine manipulation

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