Sr Supply Chain Manager, SSD Grocery

3 weeks ago


Bellevue, United States Amazon.com Services LLC Full time
The candidate will be working as a member of the Grocery Sub-Same Day (SSD) delivery team as we work to provide faster than same day delivery across North America. We are looking for a Sr. Supply Chain Manager with proven experience to own strategic, tactical, cross-functional projects and programs within our Sub Same Day Delivery offering.

As a Sr. Supply Chain Manager, you will be responsible for On The Road delivery quality metrics and its performance for Grocery Delivery businesses. The Sr Supply Chain Manager will support delivery functions for launch of new Grocery delivery operations in SSD buildings, scaling delivery quality reporting strategy, improve and roll out new processes to reduce concessions and improve delivery quality.

This position will be open to Bellevue, WA (Greater Seattle Area, Washington), New York City, NY and Nashville, TN for location options.

Please reach out to Harshil Sukhadia (sukhah) for any questions.

Key job responsibilities
Coordinating closely with internal and external stakeholders worldwide to proactively identify, optimize, track and report performance.
Developing and utilizing data inputs and KPI’s to inform operational adjustments.
Define and create processes that will scale to meet growing business demands.
Partnering with Directors, Senior Managers, and other key operational and technical leaders across the organization.
Own a portfolio of cross-functional programs related to Imperfect Order Rate, driving performance improvement and efficiency in Delivery Quality
Define metrics, develop goals, and invent/simplify processes to drive decision making and business performance

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | Nashville, TN, USA | New York City, NY, USA

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field



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