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Director, System Engineer and Administration
2 months ago
About the Opportunity
"We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances." – Ron Packard, CEO & Founder
Pansophic Learning is an education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in life, regardless of geographic, financial, or demographic circumstance. These learning solutions include high quality content, technology, teaching and exceptional schools.
The Director System Engineering and Administration is responsible for designing, managing, administering, and monitoring applications integral to our business partners, our products, and the Information Technology (IT) organization. We are looking for a passionate IT Leader with a large spectrum of experience working across multiple business verticals in a rapidly evolving environment. You will have the opportunity to improve everyday business processes, challenge the status quo and propose innovative solutions to modernize our approach in areas covering forecasting, asset management, procurement, and financial reconciliation.
As the Director, Engineering and Administration you will support the following areas:
Account creation, automation, and support for Google, Windows, and Azure enterprise and education environments
Support and implementation of Windows engineering items to include Intune, MFA, DLP, Cloud App Security, Defender ATP and Defender Endpoint
Support for large environments focused on automation and software patching
Ensure products meet the necessary requirements for security, portability, and performance
Meet tight business timelines, establish and measure required SLAs
Create and maintain required documentation
Develop, deploy, and support processes to support data projects
Build strategic partnerships with vendors and hold them accountable for delivery
Operational support, logging, alerting, and establishing tools, standards, and operational procedures
Work across a multitude of third-party solution providers each fulfilling a portion of the overall service delivery
Exhibit critical thinking by seeing outcomes and providing direction when there are multiple stakeholders and solutions
Ensure concise, clear, and regular verbal and written communication between business partners and the IT organization
Adhere to established standards by the IT organization
About You:
Bachelor's degree or equivalent experience
Highly organized, able to multi-task, with a high attention to detail and ability to prioritize
Confident, high-energy, self-motivated and a true team player
Successful individuals will be innovative, persuasive, creative and have a genuine curiosity in their business partner's business, goal and results oriented, optimistic, smart, value-added mindset, proactive and easily adapts to change
Exceptional ability to communicate and foster positive business relationships
Accountability and personal organization are essential
Demonstrate leadership qualities and abilities
Ability to establish milestones and ensure execution is on track
Ability to analyze and optimize existing processes
Ability to mediate, counsel, and empathize with internal and external teams to ensure expectations are exceeded
Experience working with senior and executive level business partners
Patient and active listener
Ability to pass federal and state criminal background checks (FBI/BCI)
Ability to think independently and contribute to the overall effort without much direction
Our Benefits:
Life benefits – time & peace of mind
Paid time off
Retirement contributions
Optional Basic Life and AD&D insurance
Voluntary life insurance (employee, spouse, child)
Discounted childcare at Early Learning Academies locations
Health benefits – stay well & thrive
Medical, dental, and vision insurance
Employee Assistance Program
Voluntary short-term disability insurance
Voluntary long-term disability insurance
Career benefits – keep growing
Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person's race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
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