Executive Housekeeper | Westin Wilmington | PM Hotel Group
4 weeks ago
Job Details
Description
What You’ll Do:
For some, traveling is fun and sometimes for business; however, many travelers miss being home. Our Housekeeping team makes our hotels feel like home. As the Executive Housekeeper, you oversee all functions and areas of housekeeping and laundry and ensuring they are a success.
Some responsibilities you can expect to complete on a daily basis include:
· Supervising the cleanliness of guest rooms and all hotel areas including lobbies, public areas, bathrooms, guest floors, and bar/restaurant.
· Selecting, training, and developing team members.
Providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff in details of work. Planning and conducting staff meetings. Attending various other related meetings to obtain and disseminate pertinent information.· Managing finances of housekeeping and laundry operations including budget and inventory controls while still ensuring there are adequate supplies for the efficient operation of the department.
Where You’ve Been:
You have a degree in Hotel Management or a related field and at least 2 years of experience in housekeeping management, hotel preferred. You'll have some experience in coaching, mentoring, and teambuilding. You’re someone with excellent customer service skills, problem-solving skills, and conflict resolution skills. Most importantly, you must be a people-person as you’ll be interacting with other team members constantly
When You’re Here:
Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Qualifications
Skills
Behaviors
Preferred
Leader
: Inspires teammates to follow them
Detail Oriented
: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated
: Devoted to a task or purpose with loyalty or integrity :
Motivations
Preferred
Self-Starter
: Inspired to perform without outside help
Goal Completion
: Inspired to perform well by the completion of tasks
Ability to Make an Impact
: Inspired to perform well by the ability to contribute to the success of a project or the organization :
Education
Preferred
High School or better.
Experience
Licenses & Certifications
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