Store Manager

3 months ago

Fresno, United States Men's Wearhouse Full time

Reports to Regional Manager:

As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.

To be successful in this role the role you will:

 store team to achieve their best performance  to maximize growth and potential  an engaged and inclusive store environment  the customer experience through operational excellence  customer expectations in all interactions

Leadership:

leads store staff in meeting sales, service, and operational expectations. Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard. Models company values and leads by example as an active coach. Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities. Guides team to identify, recommend and implement changes to improve productivity. Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment.

Performance:

Achieves store business plans, including sales, customer service and operational goals. Develops game plans and follows up on execution to maximize sales and drive consistent performance results. Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions. Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team. Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively.

Operational Excellence:

Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise. Ensures store staff is trained on all internal operational functions. Stays informed on corporate communication, directives, initiatives, policies, and procedures. Implements store programs to increase efficiencies in sales, service, operations, and branding.

Workplace:

Create an engaged and inclusive store environment where opinions and contributions are recognized and valued. Create a culture of learning and development, ensuring training tools are leveraged. Serves as a role model to all store team members and provide enthusiastic motivational leadership. Creates a steady pipeline of external talent through recruitment. Holds regular store meetings ensuring all store team members are up to date with all company directives.

Customer Experience:

Ensures store team is trained on the customer service expectations and creates an exceptional customer experience. Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS). Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns. Ensures the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications - External

Qualifications:

Minimum 3-years’ experience leading, managing, and developing retail teams. Creative individual who demonstrates good judgement and is tuned into the pulse of the business. Self-motivated, results oriented, strategic thinker. Strong organizational and leadership skills. Excellent written and verbal communication skills. Demonstrates active listening and problem-solving skills. Proven ability to train and develop high performing store teams. Proficient in technology systems, applications, Microsoft Office, and video conferencing. Ability to operate a computer and POS System.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.


  • Store Manager

    4 weeks ago

    Fresno, United States Timewise Food Stores Full time

    Timewise Food Stores - 9955 STATE HWY 6 [Store Manager / Retail Manager] As a Store Manager with Timewise, you will: Meet all operational, marketing, and labor management objectives; Recruit, hire, train, and supervise all station/store team members; Lead with a positive and outstanding customer service attitude; Coordinate work schedules; Assign daily tasks...

  • Store Manager

    4 weeks ago

    Fresno, United States The Salvation Army USA Western Territory Full time

    Description Pay Rate : $19.00 hourly ABOUT OUR RETAIL TEAM Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Fresno Main Store LOCATION Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to...

  • Store Manager

    3 months ago

    Fresno, United States DICK'S Sporting Goods Full time

    At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Store Manager

    3 months ago

    Fresno, United States uBreakiFix Full time $23 - $29

    Job Purpose:The Store Manager will serve customers by assisting in diagnosing, troubleshooting, and repairing devices while ensuring customer satisfaction. This position will oversee and direct all store staff while ensuring operations are profitable. This includes any assigned stores.Duties and Responsibilities:Meets or exceeds monthly sales/profit...

  • Assistant Store Manager

    3 months ago

    Fresno, United States Work World Full time

    Job DescriptionJob DescriptionOverviewNow Hiring: Assistant Store ManagerSchedule: Full-time -- (Must be available nights & weekends)Compensation: $18.00 - $21.00 per hour (DOE)Location: Fresno, CAWork World is the largest specialty retailer of workwear and work boots in the Western U.S. From humble beginnings in 1990, we now operate 30+ stores under the...

  • Assistant Store Manager FT

    4 weeks ago

    Fresno, United States Lids Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Store # - Mall Name: 2108 - Fashion Fair About Our Company General Position Summary Produce sales gains, by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide...

  • Assistant Store Manager

    3 months ago

    Fresno, United States Community Choice Financial Family of Brands Full time

    Overview: Our Assistant Store Managers develop their leadership skills in real time by assisting the Store Manager with account management (collections), customer outreach, and risk management. You will take part in overseeing, training, and coaching customer service representatives in the store while being a champion for compliance and ensuring Company...

  • Assistant Store Manager

    4 weeks ago

    Fresno, United States Chico's Full time

    POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer...

  • Assistant Store Manager PT

    4 weeks ago

    Fresno, United States Lids Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Store # - Mall Name: 6642 - Fresno Fashion Fair About Our Company General Position Summary Principle Duties and Responsibilities Produce sales gains, by providing customer service. To meet or exceed Company Objectives in all individual statistics. Learn to provide...

  • Store Manager

    1 month ago

    Fresno, United States Five Below Full time

    At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll tell...

  • Assistant Store Manager FT

    4 weeks ago

    Fresno, United States Lids Full time

    Lids - 2108 - Fashion Fair [Team Leader] Generate Sales: Produce sales gains, by providing customer service; Provide consistent, documented appraisal of an associate's sales performance. Control Expenses: Prepare store schedules; Accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts; Open...

  • Assistant Store Manager

    3 months ago

    Fresno, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today!POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    4 weeks ago

    Fresno, United States Salvationarmytucson Full time

    Assistant Store Manager - Blackstone, Fresno Job Category : Thrift Stores - all positions Requisition Number : ASSIS015806 Apply now Posted : May 6, 2024 Full-Time Locations Showing 1 location FR Blackstone Store 12 6574 N Blackstone Fresno, CA 93710, USA FR Blackstone Store 12 6574 N Blackstone Fresno, CA 93710, USA The Salvation Army (TSA) Adult...

  • Assistant Store Manager

    4 weeks ago

    Fresno, United States The Salvation Army USA Western Territory Full time

    Description PAY RATE: $17.50 ABOUT THE ARC The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and...

  • Store (Brand) Manager

    2 months ago

    Fresno, United States Stanton Optical Full time

    Job DescriptionJob DescriptionReports to: Regional ManagerLocation: Store Location, Fresno CAAre you passionate about developing talent and creating an environment focused on outstanding customer experience? Do you have an entrepreneurial spirit and you’re looking for your next big career move?At Stanton Optical we call our store managers Brand Managers...

  • Store Associate Fresno

    3 months ago

    Fresno, United States Cents Only Stores LLC. Full time

    Store Associate Fresno #154 99 You are here: / Store Associate Fresno #154 99 **Store Associate Fresno #154** store-associate-da14ge Operations/General Management Fresno , CA March 1, 2022 **Our Promise to you is.OPPORTUNITY** **Join Us at the 99 and together well grow your skills, develop your career and build your best future** **Now Hiring, Weekly...

  • Store Manager at Ampersand

    2 months ago

    Fresno, United States Ampersand - The Row Full time

    Job DescriptionJob Description*** Please read entire job description before applying ****** MUST HAVE NIGHT and WEEKEND AVAILABILITY***Please provide answers to the following questions in an attached cover letter:What makes you most excited about working for Ampersand Ice Cream?In your own words please describe what Hospitality means to you.How would your...

  • Store Associate

    3 months ago

    Fresno, United States CVS Corporation Full time

    / / Store Associate **Store Associate** **Job ID:** 2032612BR **Category:** Cashier **Address:** 1113 E Champlain Dr **Location:** Fresno, CA **Job Description** Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, were shaping the future of health care for people, businesses, and communities. With your talents and...

  • Store Associate Part-Time

    1 month ago

    Fresno, United States DSW Full time

    You must apply through our internal portal: ** Store Associate Part-Time** DATE: Apr 20, 2021 CITY: Fresno BRAND: DSW REQ #: 115536 LOCATION NAME: Villaggio, Fresno DEPARTMENT: Stores **General Summary** Store Associates provide friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the customers needs...

  • Store Associate Fresno

    3 months ago

    Fresno, United States Cents Only Stores LLC. Full time

    Store Associate Fresno - Kings Canyon #204 99 You are here: / Store Associate Fresno - Kings Canyon #204 99 **Store Associate Fresno Kings Canyon #204** store-associate-taun37 Operations/General Management Fresno , CA March 1, 2022 **Our Promise to you is.OPPORTUNITY** **Join Us at the 99 and together well grow your skills, develop your career and build...