![AccorHotel](https://media.trabajo.org/img/noimg.jpg)
Front of the House Supervisor
3 weeks ago
Purpose: To oversee all areas of operation relating to the guest experience for Front Desk, PBX and Bell/Door including delivery of Concierge services. Work with the Valet Parking vendor’s management and staff to ensure quality Valet Parking and bell operations. To oversee all systems and controls aspects of the Front Office. To oversee the development of all Front Office Heartists.
Reports to: Director of Rooms, Front of the House Manager, and Front of the House Assistant Manager
Essential Functions:
- Maintain standards of guest services and a consistent guest experience as documented by GSS reports, Trip Advisor and AAA ratings.
- To ensure the accuracy of the Front Desk, Reservations, PBX records with direct and open lines of communications to other departments within the hotel.
- Through proper Front Office rooms merchandising procedures, to ensure management of the rate structure, via Front Office salesmanship, and meet or exceed average rate goals of the hotel as well as total rooms revenue.
- To ensure all Front Office systems and controls procedures comply with corporate policy and procedures, as evidenced by "Goal" Audits, and minimum levels of bad checks and bad debts.
- To ensure all Front Desk payroll costs and other expenses are properly monitored and controlled in accordance with budgets and monthly updates.
- To maintain open and clear communication with all internal departments.
- In conjunction with night audit staff, ensure timely and accurate reporting of daily operating results and statistical information as related to revenue and expenses.
- Supervises all front desk and PBX Heartists and front of the house areas.
- Supervises the lobby shop and performs inventories.
- Attends morning line-ups prepared with relevant information for the day.
- Responsible to review all VIP arrivals and All members.
- Ensure guests are been advise of loyalty program.
Additional Information
All your information will be kept confidential according to EEO guidelines.
-
PT Front of the House Supervisor
4 weeks ago
Miami, Florida, United States Accor Full timeJob DescriptionPurpose: To oversee all areas of operation relating to the guest experience for Front Desk, PBX and Bell/Door including delivery of Concierge services. Work with the Valet Parking vendor's management and staff to ensure quality Valet Parking and bell operations. To oversee all systems and controls aspects of the Front Office. To oversee the...
-
Front of the House Supervisor
5 days ago
Miami, United States Grove Bay Hospitality Group Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistanceVision insurance As the FOH Supervisor, you will play a key role in ensuring the smooth operation of our fast/casual restaurant inside Mia Int Airport. You will oversee the front-of-house...
-
Front of the House Supervisor
4 weeks ago
Miami, United States Grove Bay Hospitality Group Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentTuition assistanceVision insurance As the FOH Supervisor, you will play a key role in ensuring the smooth operation of our fast/casual restaurant inside Mia Int Airport. You will oversee the front-of-house...
-
PT Front of the House Supervisor
4 weeks ago
Miami, United States AccorHotel Full timeJob DescriptionJob DescriptionJob DescriptionPurpose: To oversee all areas of operation relating to the guest experience for Front Desk, PBX and Bell/Door including delivery of Concierge services. Work with the Valet Parking vendor’s management and staff to ensure quality Valet Parking and bell operations. To oversee all systems and...
-
PT Front of the House Supervisor
4 weeks ago
Miami, United States Accor Part timeJob Description Purpose: To oversee all areas of operation relating to the guest experience for Front Desk, PBX and Bell/Door including delivery of Concierge services. Work with the Valet Parking vendor’s management and staff to ensure quality Valet Parking and bell operations. To oversee all systems and controls aspects of the Front...
-
Front Office Supervisor
4 weeks ago
Miami, United States The Elser Hotel & Residences Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Front Desk Supervisor
3 weeks ago
Miami, United States Holiday Inn Port Of Miami Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. **Responsibilities**: **QUALIFICATIONS**: - At least 2 to...
-
Front Office Supervisor
4 weeks ago
Miami, United States The Elser Hotel & Residences Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Front Office Supervisor
1 month ago
Miami, United States The Elser Hotel & Residences Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The...
-
Front Of House Manager
6 days ago
Miami, United States Maü Miami Full timeJob DescriptionJob DescriptionSalary: Depends On Experience Position: Front Of House ManagerCompany: Maü MiamiLocation: 3252 NE 1st Ave Suite 109, Miami, FL 33137About Us: Welcome to Maü Miami , where culinary excellence meets lifestyle luxury! Located in the heart of Montreal , Maü is not just a restaurant—it's a lifestyle brand redefining the...
-
Front Of House Manager
4 weeks ago
Miami, United States Maü Miami Full timeJob DescriptionJob DescriptionSalary: Depends On Experience Position: Front Of House ManagerCompany: Maü MiamiLocation: 3252 NE 1st Ave Suite 109, Miami, FL 33137About Us: Welcome to Maü Miami , where culinary excellence meets lifestyle luxury! Located in the heart of Montreal , Maü is not just a restaurant—it's a lifestyle brand redefining the...
-
Front Desk Supervisor
2 weeks ago
Miami, Florida, United States Lennox Hotel Miami Beach Full timeJob SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...
-
Front Desk Supervisor
1 month ago
Miami, Florida, United States Lennox Hotel Miami Beach Full timeJob SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...
-
Front Desk Supervisor
1 week ago
Miami, United States Wyndham Hotels & Resorts Full time** Front Desk Supervisor** Location: Miami, FL, US Property Name: La Quinta by Wyndham Miami - Airport North Req Id: 14268 La Quinta by Wyndham is now seeking a Front Desk Supervisor to join our team at the La Quinta by Wyndham Miami - Airport North location in Miami , Florida . **Job Summary** The Front Desk Supervisor is responsible for assisting Front...
-
Front Desk Supervisor
2 weeks ago
Miami Beach, United States Shelborne South Beach Full time** Front Desk Supervisor** Location * Summary * Description * Skills Summary **Front Desk Supervisor** Salary $17 / Hour Schedule Full Time Experience Minimum 2 years of experience Location Category Hotel **Front Desk Supervisor** Description As a Front Desk Supervisor you will o rchestrate and expedite the registration and checkout process at the front desk...
-
Front Desk Supervisor
1 month ago
Miami, United States Cambria Hotel Miami Airport - Blue Lagoon Full timeJob Summary Provides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered. Essential Job Functions This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The...
-
Front Desk Supervisor
4 weeks ago
Miami, Florida, United States Lennox Hotel Miami Beach Full timeJob SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...
-
Front Desk Supervisor
4 weeks ago
Miami, United States Hampton Inn by Hilton Coconut GroveCoral Gables Full timeJob DescriptionJob DescriptionHospitality America is looking for a Front Desk Supervisor to join our team! A Front Desk Supervisor is responsible for attending to the needs of guests, while supervising the Front Desk staff and assisting the Front Office Manager.Benefits:Major Medical, Dental, and Vision InsuranceLife InsuranceLegal Shield and Identity Theft...
-
Front Desk Supervisor
1 month ago
Miami, Florida, United States Cambria Hotel Miami Airport - Blue Lagoon Full timeJob SummaryProvides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered.Essential Job FunctionsThis description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...
-
Warehouse Associate
4 weeks ago
North Miami, United States Front of the House Full timeCompany Overview: DEI Workplace™ Certified 2024 & 2023 | Most Family Friendly Employers™ 2024 | #4 in Best Workplaces in Manufacturing & Production™ 2023 | Great Place to Work® Certified 2022 | Best Dog-Friendly Company 2021 |#2 in Best Workplaces in Manufacturing & Production™ 2020 Established in 2002, FOH® is a global award-winning hospitality...