CAD/RMS Specialist Supervisor

4 weeks ago

Cincinnati, United States Hamilton County Ohio Full time

# of Openings

: 1

Job Title: CAD/RMS Specialist Supervisor (3942-07)

Location: Your Benefits of Working for Hamilton County Starting Salary: $32.15 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More Summary of Job Duties: As Hamilton County's CAD/RMS Supervisor, you'll oversee the daily operation of CAD/RMS and associated software, ensuring smooth functioning within the Communications Center and affiliated agencies. You'll also manage GIS software maintenance, provide informal CAD/RMS training, coordinate with local emergency services and vendors, and offer technical support for public safety. Assist in the daily operation of the Computer Aided Dispatch and Records Management Systems (CAD/RMS) and related software applications; ensures compatibility and access required to make CAD/RMS functional for use in the Communications Center and associated agencies; performs routine daily and weekly database checks and diagnostics; provides hardware and software maintenance and troubleshooting for the main CAD/RMS servers and workstations; coordinates with local Police, Fire, and EMS agencies to analyze and program resource dispatch requirements utilizing drawings, data, maps and records; maintains daily relations with local Police, Fire and EMS agencies and vendors; attends meetings. Uses Geographical Information Systems (GIS) software to maintain local CAD map data and coordinates between CAD and CAGIS geographical data; investigates questions of geography including determination of political jurisdiction and new construction; determines operating condition of CAD/RMS files; coordinates with vendors to troubleshoot problems and takes appropriate action to ensure public safety; maintains system backups; performs file maintenance for paging system, radio system, and various security files. Provides informal instructions for operation of CAD/RMS and their proper use; reports 911 data errors to telephone providers; operates CAD system and coordinates the files that interface the radio system and mapping with the CAD system; retrieves dispatch records from the CAD/RMS systems and uses voice logging equipment to retrieve phone and radio traffic to fulfill public information requests; assists vendors with software and hardware upgrades.  Assists in inventory and invoicing of equipment. Performs other duties as assigned. Minimum Qualifications: Bachelor's degree (Public Safety, Information Management, Computer Science, Engineering, or related field) and/or experience which indicates a comprehensive knowledge of management, regulatory requirements, communications, Computer Aided Dispatch, Radio and Paging Systems, Microsoft Sequal (SQL) Database Administration , virtual servers, Geographical Information Systems (GIS). demonstrable ability to manage others from an administrative level. Valid Driver's License issued by the state of residency Licensures and Certifications: APCO Public Safety Telecommunicator; must obtain RCIC, NCIC, LEADS, APCO Basic Telecommunications & EMD Certification upon employment Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 40 Hour Work Week Deadline to Apply: Open Until Filled
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