Operations Manager

6 months ago

Kentfield, United States The Bay Club Company Full time

Qualifications

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS & KNOWLEDGE

Policies and Regulations — Knowledge of company polices, federal, state and local laws, government regulations and agency rules that pertain to property managed.Management of Personnel Resources — Knowledge of principles and procedures for legally identifying the best people for the job, hiring, motivating, developing and directing people as they work.Management of Financial Resources — Basic knowledge of economic and accounting principles and practices for creating a realistic budget, banking, understanding financial reports and the ability to use mathematics to solve problems. Sales and Marketing — Basic knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.Problem Anticipation/ Deductive Reasoning — Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one. Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand. Oral Comprehension and Expression —Ability to understand and communicate so others can understand ideas and information.Computer – Ability to develop and maintain computer records in MS Office programs such as Word, Excel, Outlook and other software required by TBCC and regulatory agencies. Ability to utilize club management software programs.

EXPERIENCE & EDUCATION

Minimum of 3 years prior management experience including budgeting, planning, developing and implementing operational systemsAt least 3 years’ experience in personnel supervision, training, and evaluation Demonstrated experience in problem identification, analysis, recommendation of options and development of logical and workable solutions.Demonstrated experience in preparing and completing administrative statistical and programmatic studies with comprehensive analysis and sound recommendations.Demonstrated ability to support and develop diverse environment.CPR/AED certification

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position deals with outside personnel such as members and clients on a regular basis with contact in various forms such as in person, phone and email. The location of the position changes frequently from indoors to outdoors as property extends to both environments. However, extreme environmental conditions do not exist. It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.It is necessary to adapt to a frequently changing environment.Sitting and standing is as needed. Requires occasional physical exertion such as bending, twisting, sitting, stooping, and use of hands and fingers.It is necessary for the position to travel independently to property locations on a minimal basis.

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

An Equal Opportunity Employer

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

Job Description

GENERAL SUMMARY

The Operations Manager is an exempt position whose primary responsibility is the operational success of the Club through the on-going creation and/or development of staff, programs, services and facilities. The Operations Manager oversees the Front Desk and Housekeeping departments, as well as provides leadership to all Associates to ensure that member needs are met and that the experience that we deliver surpasses expectations. The Operations Manager will be required in a daily basis to exercise discretion and independent judgment in ensuring that the Club is successful and that Associates are adequately developed.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

Employee Management

Hires, trains, supervises, develops, and terminates the employment of those supervised in accordance with company policies and directivesPerforms timely performance evaluations on supervised Associates. Compiles comprehensive reports regarding performance of Associates. Responsible for implementation of all laws, regulations and policies regarding, employment practices, safety rules and all other company policies and proceduresProcess, review and submit payroll for those supervised directly by Director of Operations Monitor uniform adherence of all staff

Club Management

Daily walk-throughs of Club to ensure staff is maintaining a clean, organized and safe facilityManage the Front Desk and Housekeeping operations to ensure efficiency and exceptional member, guest and Associate serviceManage supply inventory through monthly audits and loss control measures, and ensuring that all supplies are adequately stockedDevelop and implement comprehensive, member-focused operational standardsAct as Club and/or regional Manager on Duty, as requiredOversee day-to-day Club operations run safely, smoothly and efficiently through a visible management presence and leadership.

Financial Accountability

Manage financial performance of Front Desk, Housekeeping, Locker Rental, and Laundry Service through achievement of revenue targets, expense management, proper planning and forecasting, and retentionPrepare and implement action plans to meet or exceed monthly department financial goalsMaintain departmental financial goals and incentive plans in coordination with General Manager and EVP of Operations

Communication & Relationships

Effectively and professionally interacts and communicates with senior management, managers, other Associates, vendors, members, and guests. Promote harmonious relations among members, staff, vendors, and the community at-large. Communicate timely and follow up, as appropriate.Active participation in required events, required programs, required meetings and required trainings.Ensure the TBCC mission and club brand is upheld in all aspects of club operationsRepresent the club in a professional manner through image, dress, communication, and immediate follow through and response

Corporate Goals & Objectives

Promote the company’s safety goals and actively work towards ensuring a safe working environment.Interpret and ensure compliance with company policies and procedures.Actively further Club objectives and continuously support improvement and positive change, which includes participating on corporate designated committees to improve the company and business operations.Make professional development a consistent priority.

OTHER JOB FUNCTIONS

Flexibility in work schedule, as job may require day and evening shifts, weekends and holidays

  • Operational Excellence Manager

    2 weeks ago

    Kentfield, California, United States The Bay Club Company Full time

    Job Title: Operational Excellence ManagerJob Type: Full-timeSalary: $80,000 - $110,000 per yearAbout UsThe Bay Club Company is a leading provider of luxury lifestyle services, offering a unique blend of exceptional amenities, world-class facilities, and unparalleled service. We are committed to delivering an unforgettable experience for our members and their...

  • Senior Living Operations Manager

    3 weeks ago

    Kentfield, California, United States Windchime of Marin Full time

    Job DescriptionWindchime of Marin, a senior living community, is seeking an Executive Director to lead our team. This is a unique opportunity to join a dynamic organization that prioritizes resident-centered care and exceptional customer experiences.About the Opportunity:As a seasoned professional in senior living, you will be responsible for managing the...

  • Operating Room Nurse Manager

    1 month ago

    Kentfield, California, United States Incredible Health Full time

    Incredible Health is actively hiring for an Assistant Nurse Manager position in the Operating Room / Surgical department at a hospital in the Kentfield, CA area. We are seeking experienced nurses with a strong background in leadership and a passion for delivering high-quality patient care. The ideal candidate will have experience in a similar role and be...

  • Operations Director

    4 weeks ago

    Kentfield, California, United States The Bay Club Company Full time

    Job SummaryThe Operations Manager is a key role within The Bay Club Company, responsible for ensuring the smooth operation of our facilities and delivering exceptional member experiences. This role requires a strong leader who can motivate and develop staff, manage day-to-day operations, and drive financial performance.Key ResponsibilitiesEmployee...

  • Assistant Nurse Manager

    2 months ago

    Kentfield, United States Incredible Health Full time

    Hospitals on Incredible Health are actively hiring and accepting applications in the Kentfield, CA area for the following position: Assistant Nurse Manager - Operating Room / Surgical. Nurses with experience in any of the following areas are strongly encouraged to apply: Assistant Nurse Manager, CNO, CVOR, Charge, Circulate, Clinical Nurse Coordinator,...

  • Financial Operations Specialist

    4 weeks ago

    Kentfield, California, United States Certified Employment Group Full time

    Job OverviewAs a Financial Operations Specialist, you will play a crucial role in managing the financial records and transactions for our real estate operations. This position requires strong attention to detail, excellent organizational skills, and a solid understanding of real estate accounting practices.Key Responsibilities:Maintain accurate financial...

  • Telecommunications Operator, PBX, Part-Time

    4 months ago

    Kentfield, United States MarinHealth Full time

    JOB SUMMARY : Operates attendant console to route incoming calls and place outgoing calls. Facilitates telephone, paging and two-way radio communications for all hospital employees and patients. Initiates appropriate response personnel for various emergency situations. Problem-solves mobile device issues for hospital staff. JOB SPECIFICATIONS:   ...

  • Dialysis Center Operations Manager

    4 weeks ago

    Kentfield, CA , USA, United States Satellite Healthcare Full time

    Center Manager (RN) Role SummaryThe Center Manager (RN) is a critical position in the overall functioning of a dialysis clinic. This role requires a Registered Nurse with leadership experience to maintain operational excellence and lead a high-performing team.Key Responsibilities:Coordinate patient care and quality of treatmentsFacilitate care and quality of...

  • Pharmacy Technician Supervisor Position

    4 weeks ago

    Kentfield, California, United States Soliant Full time

    Pharmacy Technician Supervisor Job SummaryWe are seeking an experienced Pharmacy Technician Supervisor to join our team at Soliant Health in California. As a Pharmacy Technician Supervisor, you will be responsible for managing pharmacy staff, overseeing operational processes, and utilizing technical skills to ensure optimal pharmacy operations.Key...

  • Pharmacy Technician Supervisor

    4 weeks ago

    Kentfield, California, United States Soliant Full time

    Job OverviewSeeking an experienced Pharmacy Technician Supervisor to lead our team in California.Key Responsibilities:Staff Management: Create and manage staff schedules to optimize pharmacy operations.Operational Oversight: Supervise pharmacy technicians, ensuring compliance with standards and regulations.Technical Skills: Utilize Microsoft Office and...

  • Pharmacy Technician Supervisor in Greenbrae, CA

    3 weeks ago

    Kentfield, California, United States Cynet Health Full time

    Job Title: Pharmacy Technician SupervisorJob Specialty: Pharmacy TechnicianJob Duration: 13 weeksShift: Monday - Friday, Day shift (8:00 AM - 4:30 PM), no weekendsGuaranteed Hours: 40 hours per weekExperience: Minimum of 3 years of experience as a Pharmacy Technician SupervisorLicense: Current and unencumbered California Pharmacy Technician...

  • Pharmacy Technician Supervisor

    2 months ago

    Kentfield, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years pharmacy experience required.Are you an experienced Pharmacy Technician Supervisor seeking a new role? Soliant Healthhasan exciting opportunity for a skilled professional to join our team in California.Position: Pharmacy Technician SupervisorLocation: CaliforniaSetting:HospitalSchedule: Monday - Friday, 8:00 AM...

  • Pharmacy Technician

    3 weeks ago

    Kentfield, California, United States Cynet Health Full time

    Job Title: Pharmacy TechnicianJob Specialty: Pharmacy TechnicianJob Duration: 13 WeeksShift: AM/PM rotating shifts with every other weekend requirementGuaranteed Hours: 32Experience: Minimum 1 yearLicense: Current and unencumbered California Pharmacy Technician licenseCertifications: None specifiedMust-Have: Pyxis and narcotics handling experience Patient...

  • Radiologic Technologist, Breast Center, Part-Time Professional

    7 days ago

    Kentfield, California, United States MarinHealth Full time

    Job Summary:As a Radiologic Technologist at MarinHealth, you will play a crucial role in providing high-quality Radiologic examinations, including Mammography, to patients under the supervision of the Medical Director of Imaging Services. Your primary responsibilities will include operating radiographic equipment to produce images of the body for diagnostic...

  • Traveling Healthcare Professional in Greenbrae, CA

    4 weeks ago

    Kentfield, California, United States CrossMed Healthcare Staffing Full time

    Job DetailsGross Weekly Pay: CompetitiveStarts: FlexibleAssignment Length: 13 WeeksShift: Day shiftHours Per Week: 36Job Quantity: 2Type: TravelCity: GreenbraeState: CAAt CrossMed Healthcare Staffing, we strive to deliver exceptional service and support to our healthcare travelers. This opportunity offers a chance to work with a dynamic team and experience...

  • Mammography Tech, Breast Center, Part-Time

    6 months ago

    Kentfield, United States MarinHealth Full time

    JOB SUMMARY : Provides Radiologic examinations, including Mammography to patients under the general Supervision of the Medical Director of Imaging Services. Working under general supervision, operates radiographic equipment to produce images of the body, including Breast Imaging for diagnostic purposes. Work will include related tasks that directly...

  • Physical Therapist

    3 weeks ago

    Kentfield, United States Delta Companies Full time

    LOCATION: Kentfield, CA (N San Fran) CLIENT: Select SETTING: OP Ortho (adults only) START DATE: ASAP GUARANTEE: 40 ASSIGNMENT LENGTH: 13-17 weeks (open to longer) REQUESTED EXPERIENCE: 1 year of OP Ortho experience STAFF: Join team  EMR:  Net...

  • Senior Product Manager

    4 weeks ago

    Kentfield, CA , USA, United States Gala Corp. Full time

    About Gala Corp.Gala Corp. is a leading entertainment company that empowers creators and fans to build the future of entertainment on the blockchain. Our family of brands, including Games, Music, Film, Blockchain, and VOX, are revolutionizing the industry with innovative products and experiences.The RoleWe are seeking a Senior Product Manager to join our...

  • Dish Preparation Specialist

    3 weeks ago

    Kentfield, CA , USA, United States SusieCakes LLC Full time

    About the Role:The Dish Prep team member at SusieCakes LLC is responsible for maintaining the cleanliness and organization of the back of house area, ensuring the efficient operation of the dishwashing process, and assisting with food preparation as needed. This role is a vital part of our team and requires a strong attention to detail, ability to work in a...