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Product Manager
2 months ago
Your Opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We are seeking a Product Owner, Digital Rep Solutions to lead the development and enhancement of our knowledge management data, analytics, and tools.
This role involves close collaboration with cross-functional teams including data science, cloud, data engineering, and front-end development.
The Product Owner will identify opportunities, define problem statements, document business processes, size benefits, prioritize work, drive user adoption, and measure the value of product features and capabilities.
The Product Owner will drive significant planning and trade-off decisions including multiple competing demands from disparate business units, across the enterprise and must determine how to reconcile the demands and prioritize to get the best outcome for the greatest number of stakeholders.
Strategy, Vision, Product Practices
Define and champion the near-term product vision, ensuring alignment with Schwab’s strategic goals Maintain and prioritize a product roadmap and backlog that reflects the needs and value to the customer and business Oversee the product lifecycle from concept to launch, including user research, requirements gathering, and go-to-market strategy Lead agile practices, including sprint planning, reviews, and retrospectives. Ensure the development team is focused on delivering value with each iteration Advocate for a strong user experience incorporating user feedback and analytics into product development to ensure the tool is intuitive and effective Proactively identify and mitigate risks throughout the product development processStakeholder Engagement
Act as the primary liaison between users, business stakeholders, and the development team Facilitate communication and translate between business requirements and technical languagePerformance Metrics
Define and monitor key performance indicators (KPIs) for the product Use data-driven insights to make informed decisions and adjustments to the product strategyCommunication
Accountable for driving communication strategy, plan and updates to stakeholders on behalf of the Digital Rep Solutions organization
What you have
Required:
At least 2 years of experience directly supporting Schwab internal business stakeholders At least 4 years of experience in financial services At least 5 years of product and/or business analyst experience Experience building and maintaining Power Automate & Power App tools and flows including MS certification Experience supporting the Schwab Knowledge Center Experience with Scaled Agile Framework and delivering in an Agile environment Outstanding verbal and written communication skills with demonstrated ability to communicate effectively with all levels of the organization Strong business influence skills Experience building analytics reports and dashboards BA/BS degree Knowledge of Schwab products, services and support systems either as a contractor or associatePreferred:
Ability to distill strategy, analytics and varied sets of input to drive decisions across stakeholder communities Building credibility with peers and key stakeholders (at all levels of the organization) to be able to drive action. Ability to develop multiple solutions to the same problem and identify the common failure modes associated with each Comfort in a dynamic and fast-moving work environment, with a positive attitude and solid work ethic. Self-starter with outstanding organizational skills. Curiosity to continually reevaluate existing products and processes Ability to track and manage multiple projects. Good understanding and/or experience with financial services regulations is a plus A strong track record of performanceIn addition to the salary range, this role is eligible for bonus or incentive opportunities.
Why work for us?Own Your Tomorrow embodies everything we do We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future.
