Tapestry Analyst
3 months ago
Description:
Minimum Qualifications
Education: Possession of a Bachelor's degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, or a closely related field.
Experience: Three (3) years, or its equivalent, of system analysis experience including two (2) years in a health care information systems environment, working with end users to extract, document and optimize data flow, implement hospital systems, and support applications and databases. Incumbents will have demonstrable project management experience in the role of technical or application team lead for a major complex project or direct experience as a project manager for smaller projects.
Substitution for Education: One (1) additional year of qualifying experience noted above may be substituted for the required academic major. Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of two (2) years.
Substitution for Experience: A Master's degree in one of the fields noted above may be substituted for one (1) year of the required experience. Possession of a current Epic certification may be substituted for six (6) months of the required experience.
Certification: Some positions may require the employee to obtain and maintain vendor specific certifications on the applications supported. The incumbent will be required to obtain the certification requested within six (6) months of notification from the supervisor.
Knowledge, Skills, and Abilities
Knowledge of:
The requirement for protecting security and confidentiality of system data
Health information systems application, health information exchanges and standard healthcare message formats
Health care financial and data reporting requirements
Health care and/or health plan organization and structure
Project management principles and practices
Time management and organization skills with ability to work on multiple projects simultaneously
Troubleshooting computer applications
Data analysis techniques
Methodologies used in the practice of systems analysis
Analytical and problem solving skills
Ability to:
Communicate effective both verbally and in writing
Work independently and collaborate as needed with team and other divisions
Analyze technical specifications for data and applications
Troubleshoot information systems and applications and resolve complex problems
Communicate technical information effectively to various levels in the organization, including the vendor community
Demonstrate care in handling customer needs and build a trusting rapport with customers
Adapt to on-going change and work in a fast-paced, customer-focused environment
Provide and promote excellence in customer service for both internal and external customers
Acknowledge and respect cultural and linguistic differences of the County's diverse population
Typical Tasks
Coordinates and documents major aspects of the project and/or process
Develops proposals for system modification/replacement including cost benefit analysis and resource requirements
Creates and maintains project plans and coordinates steps to meet implementation and/or upgrade schedule
Implements application changes to support the internal/external customer
Develops detailed procedures on software installation and configuration
Develops test plans for all changes/upgrades to ensure performance and maintenance of data integrity
Performs integration of systems/process as needed within the scope of the project
Identifies, tracks, and reports problems to vendors and follow-up/resolution to customers
Develops requirement documents to ensure that the business needs including functional specifications are documented and reviewed prior to system acquisition or system enhancement
Communicates changes to internal and external customers and department management in a timely manner
Develops and maintains training environments and materials, and provides role-based education (classroom setting, handouts, e-learning, etc.)
Coordinates and provides initial and follow-up training to customers
Works with internal analysts and technical staff to conceptualize function, data structures and best fit, and creates functional specifications to meet customer expectations
Proposes comprehensive options for solutions to complex problems taking into account all technical and operational issues
Provides objective assessments of implementation quality, documenting sources of error and "lessons learned"
Defines and performs primary testing of enhancement/upgrades before release to users
Functions as a liaison between the technical team, user community, and stakeholders
Identifies scarce, inadequate, or absent resources, and makes provisions to resolve the deficiencies
Provides assessments of existing system capabilities, workflow, user requirements, options and outcomes, to evaluate effectiveness of change
Provides and promotes excellence in customer service for both internal and external customers
May provide lead direction to subordinate personnel
Skills:
health insurance, Troubleshooting, systems analysis, configuration, Requirement documentation
Top Skills Details:
health insurance, Troubleshooting, systems analysis, configuration
Additional Skills & Qualifications:
This person will be trained in certified in Epic Tapestry. They must be willing to complete the certification within 6 months
Will attend training in the first month.
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.