Dispatcher

4 weeks ago

Columbus, United States American Residential Services Full time

Overview

Dispatcher – Opportunity for Rapid Growth

ARS/Columbus Worthington Air is seeking a few INCREDIBLE people to join our Dispatching Team that is known to set the standard for Customer Support and Dispatching.

The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries, make outbound calls to customers to schedule appointments for maintenance agreements, and manage the dispatching board with organization and efficacy.

Responsibilities

Multiple Shifts Available Our Call Center is open between the hours of 7am - 9pm, seven days a week. 

What ARS Rescue Rooter can offer YOU;

FAMILY FRIENDLY ENVOIRNMENT Top industry pay and opportunity for professional GROWTH Opportunities for growth – we love to promote from within Medical, Dental and Vision Insurance options  Choose from THREE health insurance plans starting as low as $5 PER WEEK Company-paid virtual Dr visit service through CIGNA / HealthiestYou available on first day  Retirement - (K) with company match Life insurance, short term and long-term disability and MORE Flexible Spending Account / Health Saving Accounts 13 days of Paid Time Off & 8 paid Holidays per year

Qualifications

Skills we are seeking;

One or more years of experience as a dispatcher. Ability to thrive in a fast-paced environment. Ability to direct technicians by radio and tracking devices. Excellent organizational skills and the ability to coordinate multiple appointments. Demonstrated listening, written/verbal communication, and interpersonal skills. Proven ability to meet and exceed set goals. Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word. Knowledge of the local geographic territory. Willingness and ability to work rotating evenings and weekends.

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