Service Technician III

7 days ago

Sherrills Ford, United States Mill Creek Full time

Welcome to Mill Creek We’re glad you’re here At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.

The Service Technician Level III (Sr. Service Technician), maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community.

Reports to : Senior Service/Service Manager has primary oversite of the Maintenance Technician Level III position. The Senior Service/Service Manager has the responsibility to determine the exact "day-to-day" duties of the Service Technician. Decisions will take into account the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community. This position may oversee Maintenance Technicians I and II with responsibility for scheduling work assignments and training.

Essential Functions/Responsibilities

Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards 

Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems

Respond to resident requests in a timely manner, delivering excellent customer service

Thoroughly inspect vacated homes, document necessary renovations, and re-inspect completed homes for the highest quality of work and superior presentation

Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects

Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies

Promote safe work practices among on-site team

Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations

Address and complete all other duties as assigned

Embody the Mill Creek mission, values and brand promise in all that he or she does

Education/Experience

High School diploma or equivalent (GED) preferred

3-5 years maintenance technician experience

Multi-family, single family rentals, and/or built to rent housing experience helpful

Skills/Specialized Knowledge

Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.

Accurately take measurements and perform basic arithmetic

General computer skills in Microsoft Office and property management-based software

Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices

Safely use chemicals, paint, and general cleaning supplies

Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart

About the Benefits of joining the Mill Creek Team

Competitive compensation

Comprehensive medical, dental and vision

Employer sponsored short and long term disability, Life and ADD insurance

401k with employer matching

Paid time off benefits: Vacation, Sick, Holidays

Mill Creek is an Equal Opportunity Employer

Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together

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