General Manager

2 weeks ago

Moncks Corner, United States Transdev Full time

Description

RESPONSIBILITIES General Managers are responsible for, but not necessarily limited to, the following tasks: • Ensuring that client expectations are met or exceeded, and that all contractual obligations are met. • Meet or exceed strategic goals, mission and operational goals of the local system. • Working with the client in developing and implementing strategic and business plans. • Managing the overall day-to-day operation of the local transit organization, and either directly or indirectly overseeing the following functional areas within the organization: o Transportation operations o Fleet maintenance o Facility Maintenance o Safety and risk management o Security o Finance and accounting o Human resources o Marketing o Community relations • Ensuring local employees are adequately trained and developed. • Ensuring that the services provided by the transit system meets or exceeds the needs of the local community. • Overseeing the development, implementation and monitoring of annual operating and capital budgets. • Ensuring adherence to annual operating and capital budgets. • Communicating with stakeholders within the local community, including local client contacts, passengers, elected and appointed officials, media, civic and community groups, and other key stakeholders. • Communicating with local, state and federal funding agencies. • Participating in management company corporate activities as appropriate. • Participating in industry forums (national, state and local) to remain abreast of industry issues, changes and innovation. • Undertaking other appropriate tasks as directed by the local client or management company senior management. • Conduct performance appraisals for local staff. REQUIRED QUALIFICATIONS • College degree in transportation, management or related field (in selective cases, extensive transit experience may be considered in lieu of a college degree) • Direct public transportation knowledge and experience (the number of years of experience required will depend on the size and complexity of the transit organization). • Understanding of the Federal Transit Administration (FTA) and its funding requirements and resources. • Strong written and verbal communication skills. • Interpersonal skills to establish and maintain working relationships with employees, clients, media and other stakeholders. • The ability to coach, counsel, teach, develop, motivate and empower staff to meet their performance goals and expectations. • The ability to provide clear and visionary strategic direction to an organization. • Strong capabilities in planning and organization. • A working knowledge of budgeting and financial management. • Strong background in employee and labor relations, with direct labor negotiations and/or grievance handling experience a plus. • The ability to effectively manage conflict. • The ability to effectively relate to sensitive political issues.

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