Insurance Customer Service

3 weeks ago

Geneva, United States C.S. Burrall & Son Inc Full time

A fantastic opportunity to join a community cornerstone

C.S. Burrall & Son is growingand ready to add a new Personal Lines Account Manager to our team. We pride ourselves on our excellent cultureand we are seeking someone who wants to be a part of that strong team. We are not looking for just any Account Manager, we are looking for the one that is detail oriented and driven to provide exceptional customer service. As our new Account Manager, you'll be joining us to provide our clients with the best-valued policies to cover what matters most to them. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their confidence and business for years to come. If you're a team player who is ready to empower people to make the value-baseddecisions concerning their insurance needs, apply today


Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Life Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan


Responsibilities
  • Responding to queries, problem solvingand following up with clients to ensure satisfaction.
  • Fostering strong relationships with clients and carriers to maintain client retention.
  • Developing insurance quotes, reviewing renewals, and issuing insurance documentation as required.
  • Treating each client interaction as an opportunity for education and account rounding.
  • Interacting with clients, carriersand co-workers in a professional manner in all communications.

Requirement
  • Property & Casualty License is a bonus. We cover all licensing expenses if not licensed.
  • Insurance Customer Service experience is a bonus.
  • Excellent written and verbal communication skills.
  • Detail oriented with the ability to prioritize and multitask.
  • Intermediate proficiency of technology and computers.
  • A team player who is self motivated and driven to succeed.

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