Practice Manager

Summary

Plans, organizes and directs all aspects of patient care services in Hugh Chatham Memorial Hospital owned physician practices

Education and Formal Training: Clinical licensure preferred, but not required. Desire candidate with advanced education (MHA, MBA) and experience in healthcare operations.

Work Experience: 1 year of (medical) progressive management experience desired.

Knowledge, Skills, and Abilities Required: Demonstrates a high level of mental and emotional tolerance and even temperament when dealing with ill people; uses tact, sensitivity, sound judgment, and a professional attitude when relating with patients, families, and co-workers at all times. Actively functions as a patient advocate. Must have thorough knowledge of management and nursing organizational theory to direct the operation of the clinical departments. Knowledge of the principles and practices of employee development to train, delegate and mentor staff. Knowledge of medical safety practices and standard requirements to evaluate existing standards and implement new procedures. Knowledge of the principles of finance and budgeting to develop and manage the budget. Skill in applying and modifying the principles, methods and techniques of professional nursing. Skill in anticipating and reacting calmly to emergency situations. Skill in preparing records, writing reports and responding to correspondence. Skill in developing and maintaining department quality assurance. Skill in exercising a high degree of initiative, judgment, discretion and decision-making. Skill in establishing and maintaining effective working relationships with patients, medical staff and the public. Ability to plan, prioritize, organize and direct the work of others. Ability to communicate clearly in writing and verbally. Must develop knowledge of current hospital emergency policies and procedures, fire, safety, disaster, and infection control policies.

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