Data Control Clerk II

2 months ago

Chicago, United States Objectwin Technology Inc. Full time

Job Title : Data Control Clerk II

Location : 11030 S Langely Ave, Chicago, IL 60628 (Onsite)

Duration : 3 months contract

Payrate : $20/hr on W2.

Job Responsibilities:

DUTIES/JOB REQUIREMENTS

  • The basic responsibilities of this position are to enter customer returns and investigate complaints on the computer.
  • The person must be capable of entering data both quickly and accurately on an on-line data base system.
  • Accuracy is mandatory since maintaining the integrity of the database depends on the accuracy of the data, which is input.
  • The ability to follow verbal and written instructions as well as detailed written procedures is required.
  • The ability to learn quickly and retain what has been learned is of utmost importance due to the variety of tasks that must be performed on a daily basis.

Specific duties include the following:

  • 94% - Entering customer returns as received in the warehouse daily.
  • 2% -Investigating customer service complaints and following detailed procedures to correct the problems.
  • 2% - Interface with various departments as required to effectively complete assigned tasks.
  • 2% - Various other tasks as required.

Qualifications:

MINIMUM QUALIFICATIONS/SKILLS

  • A high school diploma or better is mandatory.
  • Typing skills of at least 30 words per minute and experience on a 10 key adding machine are required.
  • Excellent verbal communication skills and the ability to follow detailed instructions are necessary.
  • Terminal aptitude a must.

MENTAL: Ability to follow instructions as well as work independently.

PHYSICAL: Lifting of books (around 40lbs., at times) as well as opening boxes.

Responsible for entering customer returns and investigating customer service complaints on the computer system.

Education:

  • Candidates must demonstrate the following competencies: manage interpersonal relationships and interact/communicate with clarity, tact and courtesy with staff, faculty, and clients; communicate effectively in English, both orally and in writing; identify priorities; recognize and resolve or refer problems; work effectively with supervision and as part of a team; use or learn a range of position-related software applications; strong typing skills and experience on a 10 key adding machine required; excellent verbal communication skills and the ability to follow detailed instructions required; ability to enter data both quickly and accurately on an on-line database system required; ability to learn quickly and retain what has been learned is of paramount importance due to the variety of tasks that must be performed on a daily basis.

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